Customers: Sberbank of the Russian Federation Moscow; Financial services, investments and audit Contractors: HFLabs (HumanFactorLabs) HFLabs Product: HFLabs: FactorProject date: 2014/09 - 2019/09
Project's budget: 938 million руб.
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Sberbank is ready to invest within three years 565 million rubles in improvement of quality of data on the clients. At the end of September, 2016 it made the decision to sign the agreement on development of the application software based on the product "Factor" with HumanFactorLabs (HFLabs) company as with the only supplier. Information on it was placed on the portal of state procurements[1].
The main objective of the project – to put customer information of the largest Bank of Russia in order.
HFLabs specializes in processing of a contact information and is Faktor software developer which in Sberbank is already used. Products allow to process badly structured contact information. For example, a system finds and merges duplicates in the customer base, checks a full name, the addresses, phones, etc. As a result of such "cleaning" customer information in base is led to a uniform type.
In Sberbank told TAdviser that it is about the memorandum of cooperation with HumanFactorLabs in software development area based on AS Factor, however the functionality, as well as projects, are a trade secret.
The bank confirms with this memorandum that it is ready to develop and develop with our help software solutions on the basis of our product "Factor", - the director of work with key clients of HFLabs Alexander Savchenko reported TAdviser. |
According to him, this document - the arrangement on possible cooperation which fixes the maximum budget for three years. Further the parties can agree about the specific software solutions necessary for bank.
The CEO of HFLabs Dmitry Zhuravlev noted that such long-term agreements are interesting to bank, "to receive the best prices from all suppliers".
The exclusive rights to future developments will be assigned to Sberbank. Taking into account this and fixed maximum budget, it is very preferential terms for the customer, noted the source close to HFLabs.
Sberbank - the most big customer of the company, HFLabs cooperates with it since 2011. At the same time the amount of half a billion rubles for three years is comparable to the fact that HFLabs received from bank on the previous projects. According to Circuit Focus base, for the last 1.5 years HFLabs LLC concluded with Sberbank of contracts for total amount of 373 million rubles.
Spouses Elena and Dmitry Zhuravlev created HFLabs in 2005 almost with the zero budget. As of September, 2016 their product "Factor" using which check and is enriched by a contact information, uses 36 clients. Generally it is large enterprises (in particular, banks, insurance and telecommunication companies, retail networks).