| Customers: Seismoprotection Vladivostok; Construction and industry of construction materials Contractors: Vladsoft Product: 1C:CRM PROFProject date: 2012/08
Number of licenses: 10
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Content |
The Following Functions Were Automated:
- Customer relationship management (CRM)
Maintenance:
- Preferential support of 1C:ITS is issued (for the first 3/6 months since the beginning of operation of 1C: Enterprise of PROF version)
- Delivery and installation of the delivery of ITS to a workplace of the user is monthly performed
- The Internet version of ITS and Internet services of ITS is used
- Consultation on methodical questions of work with the program of 1C is performed
- Individual or group training to work with an information system of ITS is made
- Monthly acquaintance of users with new materials of the ITS PROF is made
- Setup and check of access to the website of user support users.v8.1c.ru is made
- Updating of the platform and the standard configurations "1C: Enterprise", diagnostics of a status of information base, creation of archive copies is made
- Works on updating of the platform and standard configurations, diagnostics of a status of information base, creation of archive copies are monthly performed
- Setup and check of access to the Internet version of ITS and to Internet services "Ask a Question to the Line of Consultations of 1C", "Ask a Question to the Auditor" is made
- Consultation on technical issues of work with software products of 1C is performed
Description
- Relying on long experience of implementation works, the client decided to perform implementation with our company.
- The software product "1C:Enterprise 8 was offered Seysmozashchita Group LLC company. CRM PROF".
- Having purchased the software product "1C:Enterprise 8." The client received CRM PROF the excellent assistant in business.
The Following Tasks Were Performed:
- Consultations on the choice of the software and options of its maintenance
- Sale of the selected software products
- Delivery of software products in office of the customer
- Software installation on the customer's computers
- Creation of interfaces and sets of user rights
- Integration with other systems based on 1C: Enterprise
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