| Customers: Steel Trade Astana; Metallurgical industry Contractors: WebProduction Product: WebProduction OneBoxProject date: 2017/12 - 2017/02
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On March 24, 2017 the WebProduction company announced implementation of the CRM system of "OneBox" in the Kazakhstan company "Stal Trade".
The purpose of transition to OneBox — to automate business processes.
The CRM system of OneBox automated processes of document flow, a goods turnover, work of call center and administration of departments. Controls time and results of work of employees, gives statistics and notifies on violations. Saves events: calls, letters, SMS and also actions in a system: carrying out payments, closing of tasks and orders.
 | "Automation of large enterprises — a difficult, but interesting challenge. Each small improvement of business process, thanks to volumes, gives notable profit at once. But there are also difficulties: the more the staff, the is more difficult to transfer all to the new software". |  |
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