| Customers: TRUST National bank
Contractors: WebProduction Product: WebProduction OneBoxProject date: 2016/03 - 2016/06
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On September 6, 2016 the WebProduction company announced an implementation project of OneBox CRM ERP BPM in TRUST bank.
Project Tasks
PJSC Bank TRUST and WebProduction LLC signed the contract for automation of the projects developed by bank for attraction and customer service.
For automation of workflows the TRUST Bank selected the OneBox CRM ERP BPM system.
Project Results
Basis of large-scale process automation of TRUST Bank – OneBox business management system. Its use helps:
- take resources under control: personnel, money, papers;
- keep track of the statuses of clients, channels of addresses, history of calls, letters;
- assign each client to the personal responsible manager;
- control effectiveness of work of employees;
- manage banking products, monitor their sales.
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