TSBA (BIT:CRM 8)

The Following Functions Were Automated:

• Order placement of buyers

• Calculation of normative cost value of orders

• Pricing, price lists

• Analysis of sales of ABC/XYZ

• Sales planning

• Customer relationship management (CRM)

• Formation of the diagram of receipt of payments

• Settlement with buyers

• Monitoring and analysis of key indicators of activity of the enterprise

• Business process automation

Description

For obtaining versatile operational information about a status of the customer base, volume and structure of sales, the organization of the loyalty program, control and correction of works of sales and other services in TsBA company software "BIT:CRM 8" is implemented.

Key Features Automated in the Company:

• sales management and accounting in one program;

• sales plans;

• complete contact history with partners;

• personalisation of the relations;

• criteria of segmentation of the customer base;

• automatic filling of templates of commercial offers;

• problem definition to sales managers and control of their accomplishment;

• funnel of sales;

• efficiency analysis of marketing efforts;

• marketing polls and monitoring of customer satisfaction.

By specialists of data center "Accounting and Trade" (AT) it is demonstrated the software product, its installation and consultations on work in a system are given.

Project deliverables are commented by Nikolaev E. A., the CEO of the company: "Concerning accounting automation we decided to address to 1C Company: The Accounting and Trade (AT), being one of the largest partners of 1C company. Specialists of 1C Company: The Accounting and Trade (AT) in the course of implementation installation of a system, setup of account policy was made, consultations on different aspects of accounting at the good professional grade are rendered, possibilities of data exchange with other configurations were shown, consultations on creation of users in working base of 1C: Enterprise are provided. We express gratitude to specialists of this company for the rendered help in automation. Further we intend to continue effective and mutually beneficial cooperation with 1C Company: Accounting and Trade (AT)".