Customers: Tandoor, cafe of SPb St. Petersburg; Tourism, hotel and restaurant business Contractors: 1C: The first BIT (earlier 1C: Accounting and Trade) Product: BIT: Appetite. Waiter. BartenderProject date: 2013/03 - 2013/04
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Integrator "1C: The first BIT" implemented the solution "BIT:APPETITE. Waiter. The bartender" in Tandyr cafe, the company reported on April 24, 2013.
Readiness
Increasing service rate of clients, the management of cafe made the decision on automation of a number of workflows. For the project the solution " is selected by BIT:APPETITE. Waiter. The bartender", intended for automation of jobs of waiters, bartenders, cashiers and administrators of institutions of restaurant business. The developer company of a product "1C became the partner in the project : The first BIT".
Solution
During the project 1C specialists: The first BIT made installation and setup of the program, provided user training.
Result
With system implementation customer service at the checkout significantly accelerated, operational processing and sending orders for kitchen became possible. Emergence of queues is excluded, guests of cafe should not wait for accomplishment of the order long more. Service quality and level of service in cafe increased. The number of visitors increased. The management had an opportunity to manage the range of the menu, to quickly obtain exact data on sales, to control activity of employees.
"At all stages of the project specialists "1C: The first BIT" gave methodical support and helped consultations. We are happy with the achieved results and are aimed at further cooperation", - Alexander Karpov, the director of Tandyr cafe noted.