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Project

The number of transactions of payment of tickets of Uniteller approaches one million

Customers: Northwest suburban passenger company

St. Petersburg; Transport

Contractors: Uniteller


Project date: 2015/03  - 2016/09


About one million transactions on payment of e-tickets on local trains were performed using processing of Uniteller developed especially for subsidiary companies JSC RZD.

The first large-scale project on reprogramming of booking terminals began with long-term cooperation of Uniteller with subsidiary company of railway giant JSC Sverdlovskaya the suburban company. The updated software of self-service terminals allowed passengers to pay travel by electric trains not only cash, but also bank cards. Further the Northwest suburban passenger company, the Perm suburban company, the Kazan PPK, Kuban the Express Suburb joined the project.

"In 2013 our company performed integration into the software of a system of sales, having proposed the exclusive solution on completion of stationary terminals for Russian Railway affiliated enterprises, - the head of self-service Svyatoslav Vegesh says, - In addition to simplicity and reliability, in this solution one more important point is put: the customer company should not undergo procedures of obligatory certification of each terminal, the program device and to respectively spend for it extra money as the software solution Uniteller which undergoes annual audit has all necessary certification and it is recommended to the Ministry of Telecom and Mass Communications of the Russian Federation".

In addition to non-cash payment via stationary booking terminals in January, 2017 Uniteller was sintegrirovano the mobile application allowing to purchase tickets for local trains via any mobile devices.

"For this purpose we developed a simple technical order which can be integrated within 2 hours that is indisputable advantage in comparison with other solutions. And today the given processing of Uniteller remains unique, - Svyatoslav continues".

In 5 months through mobile application with processing from Uniteller about 50,000 tickets and, according to forecasts of specialists of the company were purchased, its popularity will only grow. At the moment passengers of Northwest PPK and PPK Black Earth actively use it.

"We consider an important vector of development improvement and expansion of a scope of new services of a system of sales, - the representative of the North Western suburban passenger company says, - Today for passengers the possibility of payment of journey using the bank card in suburban cash desks and self-service terminals is implemented. The service in execution of travel documents on the Internet, using mobile application Suburb which well round the clock is available. The passenger in convenient time in the presence of Internet access can look at the relevant schedule, get acquainted with fare and quickly issue the e-ticket.

Implementing new services, we first of all want to increase satisfaction of our passengers, and effective time of operation of the cash registers.

Every day the number of the travel documents processed using electronic technologies grows, and as a result this service becomes more and more popular with passengers".