Touch Bank (Dynatrace Application Monitoring)

• Pilot with the partner: April-June, 2015
• July: set of agents for Java and PHP servers and service of implementation is purchased
• September-October: working screens and dashboards
• December – we pilot User Experience Management (UEM)

Landscape: DPC is in Public Cloud IaaSPaaS (/)

• V-servers (KVM) in production environment: 158, about 550 CPU
• Systems integrated by the uniform bus: 30+
• Services on the bus: 200+
• Amount of data: over 55 TB

Implementation of monitoring of Dynatrace had to solve the task list:

• Performance measurement by the deep analysis of accomplishment of the application: time of execution of specific methods, the arising errors, the analysis and average time of a response of the application server and its components
• Identifications and the analysis of serious architectural defects of service during load tests or from detailed information on runtime, on errors and other metrics, on the basis of real transactions of users
• Localization of problems with detailing to the specific used methods (the transaction accomplishment duration, quantity slow, % of the interrupted transactions, etc. metrics)
• A possibility of conversion of the detected methods from technical requests in business operation, such as "search", "payment", etc.
• Sending notifications on problems and reduction of time of the solution of incidents
• Safe information transfer for debugging to developer partners
• Storage of statistical data of profiling

Examples of use – monitoring of process of starting the Questionnaire

Other examples are Dynatrace screens

Other examples – Dynatrace work

The first results of system implementation

• The solution Dynatrace allowed to reduce search time of deep problems
• There was a tool for deep diagnostics of process automation and end-to-end of transactions
• Monitoring of transactions at the different levels of services became available

Plans for further development and use of a system

• Expansion of a covering - setting of new services on monitoring
• Involvement of developers to use of the tool
• Setup of dashbord of business level for different departments
• Setup of the automatic reporting
• Application for measurement and the forecast of capacities under growth of a product