Customers: Transcreditbank Moscow; Financial services, investments and audit Contractors: Center of Speech Technologies (CST) Product: Loud-hailer of IIProject date: 2011/09
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Transcreditbank uses "the Loud-hailer of II" for informing clients on banking products and services without participation of the operator. The head of department of client support of JSC Transcreditbank Irina Garmash so tells about work "the Loud-hailer of II": "A system allows to make quickly changes to texts, thereby constantly to maintain current status of information provided to clients, without resorting to services of the professional announcer. Besides, thanks to a system we provide to our clients individual offers on the preapproved credit products in the self-service mode".