Treydomed Invest (1C:CRM PROF)

The Following Functions Were Automated:

• Document flow (ECM)
• Accounting and control of execution of instructions
• Purchases (supply) and vendor relationship management
• Supply chain management
• Business process management and IT processes
• Business process automation
• Customer relationship management (CRM)
• Sales management, logistics and transport (SFM, WMS, TMS)
• Sales (sale), service, marketing
• Settlement with buyers
• Order placement of buyers
• Finance, management accounting, monitoring of indicators
• Monitoring and analysis of key indicators of activity of the enterprise

Work on the Adaptation of the Standard Solution

• Business process modeling and their parameters on the basis of inspection
• Setup of schemes and stages of business processes
• Setup of the internal mail manager for sending letters (one main account)
• Inspection of problems and errors of the available data exchange between software "1C: Trade Management 8", edition 11, and 1C: Accounting 8, edition 3.0

Maintenance:

Delivery and installation of the delivery of ITS to a workplace of the user is monthly performed The paid agreement 1C:ITS is issued Updating of the platform and the standard configurations "1C: Enterprise", diagnostics of a status of information base, creation of archive copies is made

Description

• Decision on acquisition of software "1C:Enterprise 8. CRM PROF. Edition 2.0" it was accepted after the detailed analysis of systems capabilities and carrying out preproject inspection.
• The ability to integrate into uniform information base with the available working base "1C: Trade Management 8", edition 11 became a decisive factor.

The Following Tasks Were Performed:

• Consultations on the choice of the software and options of its maintenance
• Sale of the selected software products
• Delivery of software products in office of the customer
• Software installation on the customer's computers
• Collecting and requirement analysis of the customer to an automated system
• Planning of stages of works, drawing up job schedule
• Methodical ensuring specific features of accounting and management in the automation system (the requirement to adaptation)
• Integration with other systems based on 1C: Enterprise
• Individual training at office of the customer
• Training in group at office of the customer