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Project

VimpelCom, central office (Amdocs Self Service)

Customers: PJSC VimpelCom

Product: Amdocs Self Service

Project date: 2009/09


In February, 2006 VimpelCom successfully implemented the software of Amdocs Self Service for service of more than 40 million corporate subscribers and subscribers - individuals - in Russia. This software allows clients of VimpelCom to manage the accounts in real time, giving to telecommunication company the chance to save clients and to reduce the operating costs connected with service of subscribers using implementation of the automated processes which are managed by the staff of the company.

Systems capabilities

Corporate clients can check information on accounts and also define powers of workers within the organizations for ensuring expense control. Corporate clients can also trace expenses, using function of the report for the analysis of last costs. Individuals - subscribers of VimpelCom company - will also be able to check information on accounts and the account history, to connect and turn off services.