Customers: Ware Center
Contractors: Maykor (Meykor) Product: Projects of IT outsourcingProject date: 2014/01 - 2015/01
|
On August 13, 2014 it became known of expansion of the contract of Ware Center retail network for service of the cash registers and the automated jobs with MAYKOR.
Project Tasks
The service contract with the Ware Center trading company is signed at the end of 2012 and extended in process of development of network.
Project Progress
For August 13, 2014 MAYKOR renders technical support services of the automated jobs and the cash equipment in 27 outlets of Ware Center network in 25 largest cities of the Central, Southern, Siberian, Far East and Volga federal districts. Services are rendered within the uniform service contract in all cities that allows to consolidate the solution of all questions connected with functioning of cash zones in "one window".
In obligations of service provider - all complex of works on commissioning of cash zones and to further service of fiscal registrars Ware of the Center, operational failure handling in functioning of the equipment, replacement of fiscal memory and CJ.
"Stable work of a cash zone – one of indicators of level of service in shop. Therefore function of technical support of the cash registers in shops "Ware Center" is transferred in professional hands. We cooperate with MAYKOR since 2012, and during this time the company proved as the reliable service partner who is timely resolving all technical issues, work-related cash register equipment", – Dmitry Zauzolkov, the director of information technology Ware Center noted.
Since the beginning of 2014 the number of the serviced equipment increased by 60 units, the geography of the project was replenished with 4 cities.