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Project

YUG-Investbank to implement IT solution for problem debt management

Customers: SOUTH Investbank

Krasnodar; Financial services, investments and audit

Contractors: ProgramBank
Product: ProgramBank. FrontOffice

Project date: 2016/11  - 2016/12

In order to increase SOUTH Investbank the efficiency of working with problem debts on loans, OJSC "" decided to introduce a specialized IT solution and opted for the company's decision. "ProgramBank

As part of the implementation project, ProgramBank specialists, together with colleagues of Yug-Invest Bank, will conduct a survey of business processes for working with problem loans and, based on the results obtained, will formulate requirements for the configuration of the IT solution that the developer will supply.

The functionality of the ProgramBank. Search solution covers a full cycle of work related to the collection of problem debts both at the pre-trial stage and at the stages of judicial and enforcement proceedings, including the formation of the necessary printing plates.

The decision "Programbank. Collection" implements the functionality that allows you to maintain the debtor's information dossier, including data on his property, employers, debt service history, history of interaction with the creditor, etc.

The system allows you to plan, take into account and track not only intra-bank procedures, but also all types of interaction with debtors: telephone conversations, visits, letters by e-mail and regular mail, SMS.

The ProgramBank. Search solution should allow YUG-Investbank to automate as fully as possible the work of all departments involved in working with problem debts, assess the effectiveness and manage the work of both departments and individual employees.