Yeliseyev A. A. SP. (BIT:CRM 8)

Description

As a system for control automation by customer relations at IP Eliseevoy A. And. the solution of 1C: Accounting and Trade company (BIT) — "By BIT:CRM 8", developed based on the standard solution "1C: Accounting 8" was selected.

The configuration "8" is intended to BIT:CRM for increase in efficiency of sales by automation and process optimization of customer relations. The product is created for the enterprises of the service industry and trade using "1C: Accounting 8" as the main accounting system.

The sheaf "8" — "1C: Accounting 8" is convenient to BIT:CRM for a wide range of the companies, including, implementing goods and services in the mode of the multi-stage sales applying the system of orders and the contractual scheme of pricing.

The program solves problems:

• The organizations of process of work with clients by calls accounting and contacts of clients with employees, personification of service and address work with clients;

• Control of use of the funds allocated for carrying out marketing efforts;

• Sales plannings and works with clients and also control of execution of such plans;

• Ensuring succession of work with the client, identification of the reasons of outflow of clients;

• Standardization of document flow and providing reliable operational and analytical information to participants of process.

Main functionality of the program:

• Registration of events during the work with clients;

• Registration of appeals to the company concerning products or services;

• Registration of any characteristics of clients and/or contact persons of clients;

• Organization and holding polls of clients;

• Opportunity for work with document templates, including commercial offers;

• Full stroke of planning and accounting of marketing efforts;

• Possibility of sales planning and control of execution of the sales plan;

• Ranging and segmentation;

• Problem definition and control of their execution;

• Broad set of different reports.