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Project

The Ministry of Health refused work in EDMS from EOS Group

Customers: Ministry of Health of the Russian Federation (Ministry of Health)

Moscow; Pharmaceuticals, Medicine, Healthcare

Contractors: Rostelecom
Product: O7. Dock
На базе: National cloud platform of o7.com

Project date: 2013/03  - 2014/09
Number of licenses: 1100

Content

On March 3, 2015 it became known of failure of staff of the Ministry of Health to work in EDMS Case and left by them before a system[1] with revival [1].

Project Progress

Complex of works on preparation for implementation "O7. The dock" (diagnostics, preparation for data migration, personnel training) under the contract with the Ministry of Health is carried out in 2013.

Input of a system in operation, according to Rostelecom, was not.

Russian Ministry of Health, 2014

Project Results

The Minister of Health Veronika Skvortsova ordered to the director of IT department Elena Boyko to resume since March, 2015 work of staff of the Ministry of Health in a system of accounting and control of execution of documents (UKID).

The software package was implemented by NVA-Centre company in 2009. Operation of software continued till January, 2015. UKID disconnected, the staff of the Ministry of Health was transferred to work in a system "by O7. Dock", created by Rostelecom on the platform of the solution of Electronic Office Systems (EOS) company.

Return reason to accounting and control of execution of documents (UKID) - the personnel of the Ministry of Health were not prepared for work with a new product — "training is not provided, instructions are not created, users are not given information support".

Vladimir Balasanyan, the chairman of the board of directors of EOS Group explained a situation with difficulties of migration with one EDMS on another: "It is difficult process, especially taking into account volume and complexity of document flow of department, the social importance of the decisions made by it — he said. — And within this process, as a rule, periodically there is a need of return to the separate, for years settled processing methods on purpose not to break efficiency and efficiency of accomplishment of the current control functions of the ministry during pilot working off of new technological solutions at all".

Balasanyan is inclined to characterize implementation of new EDMS in the Ministry of Health as the pilot.

Notes