Boganov Anton

Boganov Anton

• Anton Boganov, Head of IT Services Management at IBS Infrastructure Division.

Education

September 2000 - June 2005 Military Academy of Communications, Saint Petersburg

• Mathematical and software of computer complexes
• Translator in the field of professional communications (English).

Work experience

Ministry of Defense of the Russian Federation July 2005 - July 2011 Shift Supervisor

• Maintenance and repair of computer systems and automated systems, communication equipment;
• Planning, coordination and monitoring of operations.

IBS

• October 2006 - August 2011 Expert
• August 2011 - April 2014 Chief Expert
• April 2014 - Present Head of IT Services Management

• Interaction with the Customer, identification of its current needs and points of growth of IT activity efficiency, formation of proposals and preparation of necessary documentation for justification of projects and their implementation;
• Supervision and technical supervision of project activities, task setting to co-executors and contractors, execution control;
• Formation of product solutions, development of own methodologies, provision of necessary competencies, coordination of activities, interaction with vendors;
• Development and implementation of automated IT infrastructure management and monitoring systems;
• Building a unified technical support Service Desk;
• Conducting an IT audit, assessing the maturity of IT service management processes;
• Development of development directions, standards, regulations and process descriptions;
• Development of a technical project;
• Development of individual system technical solutions in accordance with the requirements of the SOW.

Professional skills and knowledge

• Development of CMDB construction and automation methodology;
• Development of software IT asset management methodology;
• Development of IT services power control methodology;
• Development and implementation of an automated IT management system - activities based on software HP Service Manager, BMC ITSM Management Suite, Naumen Service Desk;
• Development and implementation of an automated management and monitoring system based on ON HP Operations and HP Network Node Manager;
• Development and implementation of an automated backup system based on HP Data Protector software;
• Development and implementation of an online notification system based on MIR3 software (TelAlert, RBA Integrator);
• Representing the interests of the company in itSMF, working in the Management Committee of itSMF, working in the Committee on Publications and Translations;
• Management of the ITSM Almanac project 2014 and 2015;
• Working in the ITSM committee of the forum on the preparation of the Glossary of Terms and Definitions ITIL v3;
• Preparation of materials and speeches at seminars and conferences;
• Knowledge of the basics of programming in C++, Delphi, SQL.

Certificates

• ITIL Expert Certificate in IT Service Management:
  • ITIL v3 Foundation Certificate;
  • ITIL Service Strategy Certificate;
  • ITIL v3 Service Design Certificate;
  • ITIL v3 Service Transition Certificate;
  • ITIL v3 Service Operation Certificate;
  • ITIL v3 Management Across Service Lifecycle Certificate;

• Certificate of training in the course COBIT5: Foundation, Cleverics
• Certificate of training in the course COBIT5: IT measurement and Assessment: Processes, Projects, Services (Process Assessment Model), Cleverics;
• Certificate of training in the course of UC340S, HP Network Node Manager Software on UNIX/Windows (I): Basics of use and administration, Moscow, HP Training Center, 28.07.2008;
• Certificate of training in the course UC341S, HP Network Node Manager Software on UNIX/Windows (II): Configuration of distributed management and advanced topologies, Moscow, HP Training Center, 04.08.2008;
• SM110 Training Certificate - Service Manager 9.x Foundations, Moscow, HP Training Center, 27.04.2012
• Certificate of training in the course SM320- Service Manager 9.x Administration, Moscow, HP Training Center, 08.06.2012;
• Certificate of training in the course SM350- Service Manager 9.x Advanced, Moscow, HP Training Center, 29.07.2012;
• Training in HP Project & Portfolio Management;
• BladeLogic Operations Manager:
  • BMC_BladeLogic Application Manager
  • BMC_BladeLogic Compliance Manager
  • BMC_BladeLogic Configuration Manager
  • BMC_BladeLogic Virtualization Manager

• Complete BMC Atrium Orchestrator software training.

Publications

• Article in the journal "Business Informatics" No. 3 of 2009 "Approach to automating the management of user accounts of the corporate information system"
• Information Business Systems. Second All-Russian Annual Scientific and Practical Conference. 24.04.2010: Conference materials - M.: IBS Academy: NUST MISIS, 2010, p. 303-304: "Business management command transfer system" Innovations in the development of information and communication technologies: Materials of a scientific and practical conference - M.: MIEM, 2008, p. 191-193
• "How to Automatically Identify Employees to Access Enterprise Information Resources"
• Presentations of the III All-Russian Conference itSMF, 13.09.2012
• "Business Process Development Technology."
• CMDB Construction Methodology, BMC Software Russia, 2013
• "On One Way to Improve IT Performance" ITSM Almanac 2014
• "The Role of Monitoring Systems in the Structure of a Modern Organization" Almanac ITSM 2014
• "Service Approach to Evaluation of Information Support Decision-Making Efficiency" Almanac ITSM 2015
• "Technological Aspects of Information Support Management of Military Communication Systems" "Strategic Stability" No. 4/2015 pp. 69-74