Russian Post replaced "subsidiary" of Maykor as the contractor of technical support of DPCs

In June, 2017 Russian Post summed up the results of an open competition on comprehensive support of a hardware and software system of the enterprise within three years. The cost of the agreement was estimated at 1.45 billion rubles,^[1] however to the winner of the tender was succeeded to lower this amount considerably.

Russian Post selected service provider of comprehensive support of a hardware and software system

The final stage of tender was reached by four participants - Onlanta, ICL Services, Moscow Telecommunications Corporation (Comcor, TM "Akado-Telecom") together with Arteks Technology and New Service Technologies (NST) together with "CST Service" (both companies are included into the Maykor group).

Price per unit of service which starting price was 20.5 million rubles was the main criterion for evaluation of requests. Dzhidis of Servisez and "New service technologies" reduced this price approximately to 15 million rubles, Onlanta - to 12.3 million rubles. The greatest decrease was recorded in the request of Moscow Telecommunications Corporation - more than twice, to 9.9 million rubles.

As a result due to the maximum reduction in cost of services by the winner it was announced Moscow Telecommunications Corporation.

As reported TAdviser in Russian Post, earlier similar services were rendered by "New service technologies" (Maykor).

NST and "CST Service" - old contractors of Mail. So, "CST" from July, 2014 to September, 2017 renders Service to the mail operator of service in technical support and maintenance of hardware and software systems, including the cash registers. The cost of the agreement is over 13 billion rubles. NST in 2013 worth 240 million rubles signed the contract with Russian Post for technical support services of "The main data processing center".

Within the new project all works are divided into 4 primary partitions, it: operation, maintenance, maintenance and methodical maintenance.

The serviced hardware and software system (HSS) and also the equipment and software providing it functioning is located in the Main data processing center of Russian Post in Moscow and two reserve DPCs (in Moscow and Sochi).

Are a part of the equipment x86 - and RISC servers (Kraftway, Depo, HP, Huawei, Damask steel), switches (HP, Damask steel, Cisco), routers (Cisco, Huawei), storage devices (HP, Huawei), etc. The list of information systems includes anti-virus and an antispam of a system of Kaspersky Lab, the system of remote access Citrix, the system of corporate e-mail, the system of ensuring communication of VIP-users, a management system for data storage, a backup system, the system of corporate communications, database management systems (MS SQL, Oracle, MariaDB, Cassandra), a monitoring system of HP of Open View and other solutions.

Maintenance of objects of a hardware and software system is made on one of three modes: 8x5 (from 9 to 18 o'clock in the working days), 16x7 (from 8 to 00 o'clock, including days off and holidays) or 24x7 (round the clock, including days off and holidays). The mode of maintenance is selected by the customer from forms of the order. User support is made round the clock, in the mode 24 hours / 7 days a week, 365 days.

The initial cost of the agreement was determined at 1.45 billion rubles on the basis of the rates provided by three suppliers (Adminora, Asteros and Open Technologies) in September, 2016.

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