| Customers: S7 Airlines Siberia Airline Contractors: InfoQubes Product: IQ TextAnalyticsPlatformProject date: 2017/03 - 2020/02
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On May 26, 2017 3i Technologies announced delivery of service of the analysis of text addresses of passengers of S7 Airlines company. Supplier of technology InfoQubes company. Duration of the contract three years.
Project Progress
InfoQubes, the consortium member 3i Technologies, signed the three-year contract with airline S7 Airlines on providing service of classification of text data for increase in efficiency of work with customer appeals of the customer.
Service is created on the platform of IQ TextAnalyticsPlatform. The platform won tender S7 in 2016. Service automates processing of text offers and notes of clients of the company.
 | Airline S7 had very high quality requirements of classification of addresses, however our system fully answers of Most the large companies for quality evaluation of services use the index of a customer loyalty, the indicator defines readiness of the client to recommend services to friends and acquaintances. Operational processing and the analysis of responses open opportunities for increase in customer satisfaction company services. Pavel Lyunichev, CEO of InfoQubes company |  |
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