LAN ATMservice ensures smooth operation of information payment terminals of Renaissance Credit bank

The LAN ATMservice company (enters into Lanit group) announced on August 21, 2017 a victory in the tender of Renaissance Credit bank for post-warranty maintenance more than 350 devices across all Russia.

Services in the contract for post-warranty maintenance

Specialists of the company ensure smooth operation of terminals of an electronic queue, information and transaction Discovery terminals with function of cash disbursement and terminals for payment acceptance.

LAN ATMservice organized complex maintenance of bank devices — support of the first and second level (FLM and SLM). The company is engaged in repair of any complexity, delivers necessary spare parts, changes supplies, carries out scheduled maintenance.

Within the agreement the bank got access to the system of Incident Management Octopus developed LAN ATMservice. In it employees of the bank place requests for repair of devices, in real time control execution of works and also receive reports for quality control.

The bank pays special attention to quality and convenience of customer service: not so long ago the large-scale project on the equipment of all our departments was completed by an e-queue system, the network of information and transaction terminals therefore the task of uninterrupted service of this infrastructure for us is priority extends. We are glad that with it we will be helped by LAN ATMservice company — Maria Arkhipova, the senior vice president for information technologies and maintenance of banking activities said Renaissance of the Credit.