Yemelin Ilya Yuryevich
Director of Customer Experience
Previous jobs:
Moscow City Telephone Network (MGTS)
Director of Customer Service
NetByNet (Nat Bai Nat Holding) NBN
Director of Customer Service
TransTeleCom (TTC)
Head of Department
Komstar - United Telesystems (Comstar-OTS)
Komstar-Direct (Stream)
Education:
Russian Academy of Education (RAO) - 2008
Biography
Ilya Emelin was born in 1986.
In 2008 he graduated from the Faculty of Information Technology of the University of the Russian Academy of Education.
From 2003 to 2011, he worked in various positions related to customer support at Komstar-Direct CJSC and Komstar-OTS OJSC.
In 2011-2015 headed the subscriber service department at the headquarters of TransTeleCom.
He came to MGTS from the position of director of the customer service department of Nat Bai Nat Holding LLC.
In August 2018, Ilya Emelin was appointed director of the MGTS customer service department.
As of December 2021 - Director of Customer Experience RuTube.
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