Biography
- Ph.D., MBA
- nv - Director of Digital Transformation of DIT VTB
He has practical experience in managing digital transformation programs and projects, reengineering business processes, service standards, methodology and retail sales management in large retail banks: Uralsib FC, Nomos Bank, Otkritie Bank, VTB Bank. He defined new areas of business development, the launch of new products, the compilation of standard models for customer service and the functioning of bank branches. Implemented several projects to optimize and increase business efficiency. Recently, professionally engaged in the introduction of innovation. Leads digital transformation projects based on DTL, AI, VR/AR, IoT, biometric identification technologies.
Some projects:
- Chatbot in VTB mobile application My investments
- VR mortgage
- VR investments
- VR voting
- Platform development IoT
- Virtual assistant for CC operator
- Geoanalytics for marketing and office management
- PoC: Acquiring without acquiring on the blockchain
- Development and implementation of a mobile bank
- Implementation of BOR system for individuals
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