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Project

Moscow Metro will pay VTB 940 million rubles for acquiring services

Customers: Moscow Metro

Moscow; Transport

Contractors: VTB Bank


Project date: 2018/07  - 2019/09

2022: Moscow Metro will pay VTB 940 million rubles for acquiring services

At the end of May 2022, VTB won a tender organized by the Moscow Metro for acquiring services for subway passengers. Thus, the credit institution remained a provider of such services for another three years.

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The bank will continue to provide classic POS acquiring in ticket offices and ticket machines, as well as participate in the development of the ticket system of transport, the VTB press service said.
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Moscow Metro will pay VTB 940 million rubles for acquiring

According to Interfax, the initial price of a three-year contract was 1.7 billion rubles. Two companies took part in the auction, one of them offered a price of 948.3 million rubles, but its application was rejected, since it did not meet the requirements. Thus, VTB's application with a price of 939.7 million rubles remained the only one and the bank was recognized as the winner of the competition, follows from the procurement documentation of the Moscow Department of Competition Policy, which the agency refers to.

According to Kommersant, VTB fought for a new contract between the Moscow Metro and Sberbank. Among the tasks that VTB will do as part of the project is to organize payment acceptance using various payment services, including Face Pay, as well as using the SBP (Fast Payment Systems). At the same time, there is no talk of accepting payments using the SBPei service on turnstiles, but the contract has a reservation that the list of tasks can be supplemented, the publication notes.

Experts interviewed by the newspaper believe that VTB can not only earn money on a deal with the Moscow Metro, but also suffer losses this project - "low-income, rather image." With cashless payments in transport, the speed of processing transactions is very important, as well as a mechanism for protecting against fraud, which requires significant resource provision in the bank and infrastructure in transport.[1]

2019

Accepting payment system cards UnionPay

October 11, 2019 VTB announced that he began accepting bank cards payment system UnionPay contactless payment on turnstiles in. Moscow Metro As of October 2019, such an opportunity is available at more than 150 Moscow metro stations and the MCC. From the beginning of 2020, the project will be scaled to all stations.

In addition to bank cards, mobile applications to which they are connected will also be accepted for payment. The project for the implementation of the UnionPay payment system has been conducted in test mode since March 2019. At the beginning of October 2019, updated software is being installed on the subway turnstiles, which speeds up payment processing and reads cards of the added payment system.

In early 2020, the service will be available to all cardholders of the UnionPay payment system. They will be able to use any payment tools at all stations equipped with contactless fare technology.

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VTB completed the modernization of the Moscow Metro turnstiles, providing them with equipment for accepting bank cards, in May 2019. Since that moment, the daily number of passes to the metro through bank cards has increased 10 times - in September 2019 it reached 6 million. As part of the bank's strategy, we are developing a client-oriented approach, so we are pleased with the opportunities for cooperation with UnionPay,
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Every day on weekdays we carry about 9 million passengers. With this passenger flow, every detail is important: we strive to improve the customer experience and avoid excessive time costs at each touchpoint. The variety and convenience of ticket solutions is one of the key areas in the development of passenger services,
told Roman Latypov, First Deputy Head of the Moscow Metro for Strategic Development and Client Work
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Thanks to the implementation of the One Belt, One Way initiative, UnionPay accelerates the development of mobile payment services in Russia. Further we plan to advance the payment UnionPay-such products as the mobile application to simplify payment processes to Russians and to stimulate localization of business in Russia,
said Shao Fujun, chairman of China's board of directors UnionPay
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More than 60 thousand people pay daily for travel using contactless turnstiles

On September 4, 2019, VTB - Vneshtorgbank announced that more than 60 thousand people a day pay for travel in the Moscow Metro using contactless payment turnstiles.

In May 2019, VTB completed a project to modernize the turnstiles of the Moscow Metro, providing them with equipment for accepting bank cards. At all stations, at least two turnstiles in each lobby are equipped with riders for paying for travel with bank cards and other devices with contactless technology.

In addition, VTB, together payment systems MasterCard with and "," World launches promotions for passengers who prefer this type of payment.

From September 1 to 30, 2019, Mastercard provides a discount for passengers of the Moscow Metro and the MCC. When paying for travel on the turnstile with Mastercard cards, a phone or any other carrier, one trip will cost passengers only 26 rubles, which is more than 50% lower than the cost of a one-time ticket.

For holders of contactless Mir cards, travel with a discount of 15 rubles in the Moscow Metro and on the Moscow Central Ring (MCC) will be available by the end of 2019. Thus, the cost of a one-time trip on the Mir map will be 27 rubles. The discount will be valid until December 31, 2019.

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According to VTB's strategy, we aim to offer profitable digital services to users. Contactless fare service allows Muscovites and guests of the capital to significantly save their time. According to our statistics, more and more people are showing interest and giving their preference to paying for travel on turnstiles. The service operates for only a few months, and the daily figure has already exceeded 60 thousand people a day. I am sure that such actions will help to increase this number many times. According to our forecasts, by the end of the year, more than 200 thousand passengers will already pay for one-touch travel on turnstiles,
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{{quote 'author = comments Anton Shigapov, Director of Digital Payments Development in Russia, Mastercard|Mastercard was the first not only to demonstrate contactless technology in Russia, but also began to introduce it in Russian transport, in Moscow and other cities. It is with Mastercard that the story of the appearance of cashless payment in the Moscow Metro is connected, when the first project was implemented in 2013 - then the cards made it possible to buy a ticket in ticket machines, and a few years later contactless card payment technology appeared on turnstiles. We are very glad that together with the Metropolitan and VTB Bank we give passengers the opportunity to quickly and easily pay for travel right on the turnstile as they are comfortable. And our autumn action will help residents and guests of the city save both time and money, }}

Acquiring all sales channels

On January 18, 2019, VTB announced that it was expanding the acquiring service of the Moscow Metro State Unitary Enterprise. According to the company, VTB ensured the purchase and replenishment of tickets in all remote sales channels of the enterprise. The Moscow Metro competition for the choice of an organization to provide this service was won by the bank in December 2018.

The implemented service allows you to remotely pay for the purchase and replenishment of tickets in all existing storefronts of the metro: in the Metro Moscow application, operating on the iOS and Android platforms, on a single transport portal transport.mos.ru, through an SMS service, as well as using the Mobile Ticket (Troika travel card in the SIM card). In the near future, VTB will also provide acquiring when replenishing the Troika card on the Moscow Metro website mosmetro.ru.

In addition, for the convenience of citizens, VTB implemented the replenishment of the wallet and the purchase of tickets through the mobile payment services Apple Pay and Samsung Pay.

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The variety of remote fare channels increases the comfort of using the metro and saves passengers time. As of January 2019, VTB has implemented a convenient and fast method of contactless payment for travel in the Moscow Metro, which does not require buying a ticket at the box office - it is enough to attach a card or smartphone to the turnstile reader.

Elena Zulina, Deputy Head of the Transactional Business Department, Senior Vice President of VTB
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