| Developers: | Rostelecom Contact Center MC NTT Moscow Center for New Technologies and Telecommunications |
| Technology: | CMS - Content Management Systems, KMS - Knowledge Management Systems |
"RTC CC. Knowledge Management System is an interactive encyclopedia for contact centers and customer support services, which allows you to manage knowledge of client services/company, quickly inform employees about changes, collect statistics and generate reports, differentiate access to knowledge through a flexible role model, work with files of all popular office formats and much more.
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