Customers: Superjob
Contractors: BestDoctor (Bestdoktor) Product: BestDoctor IT service of medical careProject date: 2019/01 - 2019/06
Number of licenses: 160
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On July 9, 2019 the BestDoctor company reported that it provided policies of voluntary medical insurance to 160 employees of Superjob service. The medical program includes stomatology, hospitalization and a call of the doctor on the house.
Unambiguously BestDoctor adapts to the client's requests at the stage RC. A convenient online service on communication with the doctor — in a chat. As the previous experience was sad in respect of dialing to insurance (especially in the period of epidemic), the online communication option when choosing provider of services VHI was for us one of essential. We can quickly approve services and resolve any administrative matter, comments Ekaterina Smirnova, the HR director of SuperJob
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The technology platform of BestDoctor allowed to implement a co-payment, i.e. joint payment of medical services by the employer and employee in certain clinics. This tool opens for collective access to high-class clinics and helps to impart the conscious relation to consumption of medical services.
By data Bain&Co, 79% of consumers of insurance services prefer to use digital-channels for communication with insurers. The SuperJob command is not an exception. We always in touch with our users through the application also listen to their wishes to make service it is better, noted Mikhail Belyandinov, the chief executive and the co-founder of BestDoctor
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SuperJob provides privileges and benefita to a command by the principle of cafeteria of privileges. Employees can select between VHI, compensation of journey and other options. From 260 employees of company 160 made a choice for benefit of medical care.
SuperJob became the first client of BestDoctor who is protected from an overexpenditure of the medical budget. Risks are insured by the partner of BestDoctor — VSK Insurance House.