NeuroniQ system introduced in Moscow branch of Doctor Fomin Clinic

2019: NeuroniQ System Implementation

On August 13, 2019, the Technology of the Future company announced that one of the departments of the Doctor Fomin clinic was opened in Moscow. The network of clinics pays serious attention to the quality of service, and therefore the organization's leadership decided to install a modern NEURONIQ system.

The client flow management system ensured the automation of the visitor registration process, high staff productivity, reduced the likelihood of conflicts and increased the image of the clinic.

Also, the NEURONIQ system improves the working conditions of the organization's employees. On the NEURONIQ console, the doctor can see his plan for the day, the patients recorded to him. According to the customer's wishes, during the development of the software and hardware complex, it was possible to redirect the patient by the clinic staff to other specialists. The additional service is recorded in the system by the doctor, which will subsequently be reflected in the analytical report. Thus, the administration can evaluate the work of each specialist, and take this into account when planning employee motivation.

In addition, the intelligent NEURONIQ system through the compilation of statistical reports allowed administration employees to analyze the customer service process. In addition, the project for the implementation of the system provided for the development of the design of the interface of the menu for choosing services and the LCD panel in accordance with the corporate style of the clinic.

Such solutions are suitable for diagnostic centers, clinics, medical laboratories, visa centers, insurance companies, operating rooms of banks, service centers, return points, travel companies and other organizations where there are "live" queues.