Beeline has accelerated the processing and delivery of SIM cards using Smart Engines technology

2019: Launch of Fast Delivery Service

On August 28, 2019, Beeline announced that in 2 hours he would deliver purchases that customers make in the company's online store. The "Quick Delivery" service applies to SIM cards, any devices or accessories. It will allow you to get a purchase from an online store several times faster than before its launch.

To take advantage of the quick delivery of SIM cards and equipment, it is enough for the client to choose the appropriate option when buying. The cost of delivering equipment and accessories is 300 rubles, sim cards are brought for free. At the end of August 2019, fast delivery is carried out in Moscow and St. Petersburg, by the end of the year the territory is planned to be increased to 17 cities.

Prices and assortment in various online stores are the same. The fast delivery service of equipment and sim-cards has become a good differentiator. If the client has a choice of two products close in price and quality, most likely, he will choose one that will receive faster, cheaper and with additional services. Beeline provided customers with this opportunity and increased the attractiveness of the online store. According to internal data of the company, the share of online store sales in total sales increased in the 1st half of 2019 and amounts to 10%. In an online store, the share of customers who buy devices worth more than 30 thousand is 3 times more than in offline retail, and the average check is 2 times higher, 'said executive vice president of sales and customer service of PJSC "VimpelCom" Smagarinsky Yuri '

The convenience of fast delivery service increases the use of automatic subscriber registration technology. It simplifies the processing of sim-cards and allows you to become a subscriber of the company faster. The web interface developed by the operator provides a fully automated process that includes the recognition and authentication of an identity document. The supplier of an IT solution for recognizing and checking documents for sales and maintenance processes was the Russian developer of artificial intelligence systems LLC Smart Endzhins Service. The solution is integrated by Philosophy.IT LLC.

High speed and accuracy of document recognition is achieved thanks to the development of Smart Endzhins Service LLC in the field of training in deep ultra-accurate neural networks and visual intelligence technologies. The technology works in real time and is able to instantly process the image of the passport of the Russian Federation, which significantly speeds up the customer service process and increases the level of service.