AiTeco: A complex of IT solutions for remote work and increase in efficiency of business processes

2020

Development of a complex of IT solutions for increase in efficiency of business processes

On May 19, 2020 the AiTeco company announced development of a complex of IT solutions for increase in efficiency of business processes and sustainable development of the enterprises at all stages of removal of restrictive measures and during the post-quarantine period.

According to the developer, these solutions allow the organizations:

• be rebuilt and adapt to the created market conditions,
• provide compliance to requirements of regulators regarding information security (enciphering in accordance with GOST, the EDS, prevention of leaks – DLP) and job managements,
• lower costs, reduce costs for IT when preserving high productivity.

AiTeco noted that because of an epidemiological situation many companies transferred the employees to a remote format of work. Considerable, by different estimates of 30 - 35%, growth of traffic and a high load on a data network led to failures in work of numerous online platforms and video services. As solution AiTeco offers upgrade of network infrastructure of the companies, complex strengthening of data processing centers, installations of the additional servers and communication lines, expansion existing DWH.

"We help the companies and the organizations to raise, increase from all industries effectiveness and safety of business due to implementation of modern technologies, solutions and services. AiTeco reacts to the changing economic conditions: the company offers customers tool kit for stabilization of business processes and an exit from the forced idle time caused by a pandemic", 'Sergey Popov, the deputy CEO of AiTeco Group noted'

The format of remote work proves the effectiveness and can objectively become the new standard for the organization of work of a part of employees. Reduction of number of the people working at office will allow the companies to lower rent costs, IT infrastructure, arrangement of jobs. After an exit from the mode of self-isolation it is necessary to expect continuation of interest in solutions for the organization of remote jobs. For the same reasons also the format of remote meetings will be relevant, consider in AiTeco.

According to the statement of the developer, the solution "Distance" on the concept of WorkPlace-as-a-Service (WaaS) allows to organize quickly and safely remote work of the organizations of any scale and to make flexible configuration according to requirements of the customer. Principal components: VPN, e-mail, VDI, a cloud for tools, the IP telephony. Instruments of remote work can be deployed both on the platform of the customer, and from the cloud Sbklaud corresponding to FZ-152 including additional services: office suite (online editor of documents), project management (manager of tasks), corporate mail.

According to analysts of Gartner, by 2024 75% of meetings will be held in an online format. AiTeco implements in the organizations of customers of the solution in the field of unified communications (UC) which allow to maintain the productivity similar to personal contact, reducing travel costs and reducing decision making time. Among components there are ecosystems of UC – a video conferencing, telephony, voice mail, corporate messengers, the corporate mail integrated with instruments of joint work, cloud applicaions.

The concept of flexible office at which there are no strictly fixed jobs, but is the universal configured IT infrastructure, allows to lay off the number of the employees who are present at office, the area of lease and operating expenses connected with it. Flexible office with the transformed working spaces can meet any health requirements on seating of people. In addition specialists can configure temperature monitoring of employees in office spaces. On the basis of biometrics of SmartBM "AiTeco" offers the gating systems controlling wearing masks and gloves.

As noted in AiTeco, for the solution of a problem of cost reduction in the developed economic conditions it is possible to use outstaffing service. AiTeco helps to bring IT personnel out of staff of the company under the management, will organize load distribution of employees and ensuring the guaranteed level of service. Also AiTeco provides services of School of IT specialists which prepares commands for development of IT products in the organizations customers.

Mass transition to online and to a remote format of work created additional vulnerabilities in terms of information security which is important for functioning of any company regardless of its scale. Protection against cybersecurity threats – one of the main objectives of business. AiTeco proposes solutions on providing Information Security, prevention of incidents and protection of corporate information. Among them – an anti-recessionary packet "Secure remote access" which provides compliance to requirements of regulators for data transmission, (enciphering in accordance with GOST, the EDS), prevention of leaks (DLP).

Need of social distancing in the conditions of counteraction to spread of a viral infection stimulates further transformation of retail. The NTR company entering into AiTeco group develops contactless solutions for retail automation, cash desks of self-service and information booths which are not requiring involvement of service staff of shop and by that the promoting minimization of social contacts treat them.

Reduce the number of social contacts and also unload the delivery services pilotless solutions – drones will help. The Innovation Center AiTeco (AiTeco Group) company and Skolkovo Foundation within the joint program of search and support of technology companies "Promtekh" support the Russian developers of drones and the independent equipment. Pilotless solutions can be used not only for delivery, but also for monitoring, underlined in AiTeco.

Announcement of a complex of digital solutions for remote work

On March 25, 2020 the AiTeco company provided a portfolio of necessary digital solutions for ensuring effective and safe remote work of staff of the companies of any scale.

According to the company, in connection with the announced pandemic of COVID-19 of the company and organization of different scale and industry accessory translated or are going to transfer all or a part of the employees to remote work in the nearest future. To help the companies to maintain efficiency of business processes during quarantine measures of AiTeco prepared a complex of the convenient, reliable and protected solutions for "turnkey" remote work.

Depending on the customer's business requirements and also taking into account internal regulations and rules of information security, the following components can be a part of the complete solution:

• Transport and infrastructure (failsafe communication channel, monitoring of network and applications);
• Information security (secure access of VPN, multifactor authentication, antivirus protection);
• Remote workplace (system of remote desktops, storage system and exchange of documents);
• Means of joint work (system of web conferences, system of video conferences, corporate messenger, joint editing documents);
• The service BI platform (data marts with business indicators, integration with all systems of the company, omnichannel interaction);
• Control of activity of the employee (temperature monitoring, locations and operating activities of the employee and also his traffic in real time).

The solution VPN allows to organize a secure channel communications with internal resources, using different algorithms enciphering, including GOST.

The solution "Remote Workplace" allows to organize comfortable work of the employee out of office, it is enough to have the notebook and Internet access. As an alternative the AiTeco company can provide already prepared workplace which the so-called thin client (light version of the PC) and the monitor enters. On the notebook or on the thin client the desktop with all necessary applied systems is provided to the user: office, mail, file resource, etc. At the same time the environment of office work of the employee completely corresponds requirements of information security of the company.

Besides, stationary IP phones with function of a video call can be quickly provided to the staff of customer companies. IP phone has the big color display, the video camera, the loudspeaker and the microphone. To hardware IP phone as addition the software client – the corporate messenger which supports participation in chats and the organization of video calls is offered.

In addition to standard office applications the user has an opportunity to work in a command and to participate in web or video conferences. Similar means also give an opportunity of simultaneous operation with documents, including introduction of changes and tracking of version control of documents.

The Service BI platform – a business intelligence of the next generation for support of acceptance of management decisions in real time will help to control business indicators of the company. The platform carries continuously out collecting and data analysis and is available via the browser from the house and office. Personal data processing according to FZ-152 is possible.

For maintenance of productive work of a command in the conditions of remote work the AiTeco company suggests customers to deploy the solution on control of activity of employees: time recording, tracking of vital indicators (temperature) and control of location.

All solutions proposed by AiTeco can be deployed both on the platform of the customer, and from the cloud Sbklaud corresponding to FZ-152 including additional services:

• Cloud storage
• Office suite: online editor of documents
• Project management (manager of tasks)
• Corporate MS Exchange mail

These services are provided based on own DPC of AiTeco TrustInfo conforming to requirements of Tier III, from the safe and protected cloud, with an opportunity to scale service.