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Biography
Kirill was born in the city of Sarov (Arzamas-16).
In 2008, he graduated from the magistracy of the Moscow Institute of Physics and Technology (MIPT).
In 2006-2007 he worked at IBS
In 2007, he began working at the company. NAUMEN He worked as a manager of Naumen Service Desk implementation projects. The summary of more than 20 projects of various scales and industry specifics (Polyus-Gold, Moscow Industrial Bank, LSR, Giprotruboprovod, Aviva IC, etc.). He took an active part in the development of the Naumen Service Desk.
Since 2012, he worked as the head of solution development at NAUMEN.
Actively develops ITSM in the Russian community, being an active member and head of one of the itSMF committees. Russia
As of June 2020, he is an expert on the organization and automation of service services at Okdesk.
For November 2024 - co-founder and development director of Okdesk.
2025: Medical Device Wear and Down Problems: Causes, Consequences and Solutions
Wear and tear of medical equipment in Russian medical institutions remains an acute problem affecting the quality of medical services provided. Despite significant government investment in the purchase of new equipment, maintenance and repair issues remain unresolved. What are the reasons for such a situation, what are the consequences and possible ways out of the crisis? Read more here.
Interests
Modern technology, public speaking, squash.
Photos of the Kirill Vitalievich Fedulov
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