Softline has entered into a service contract with the Swedish developer Bonava

2021: Service Contract Conclusion

On September 20, 2021, the company Softline announced the conclusion of a service contract with Swedish a housing developer, which as of September 2021 is operating in 9 countries North. Europe Service experts provider provide comprehensive support for the work of business divisions of the company with, information built on the basis of solutions and. Microsoft SharePoint Online SharePoint Server As part of the project, risk management systems have already been developed and the investment coordination service has been optimized.

Swedish housing developer Bonava is actively developing business in Sweden, Norway, Denmark, Finland, Estonia, Lithuania, Latvia, Germany and Russia. Over the years, the company has built over 6,500 apartments in St. Petersburg and the Leningrad Region.

As part of the business digitalization strategy, Bonava is actively introducing and using digital solutions cloud services from leading global developers. Bonava is one of the few companies in the industry using only cloud solutions. For example, with the help of applications built on cloud platforms Microsoft SharePoint Online and, Microsoft 365 Bonava automated some: business processes organized external and internal communications, deployed a system of collaboration on project documents, providing access to them to both employees of business departments of the company and partners: architects, engineers, contractors, consultants.

Bonava implements a digitalization strategy in collaboration with partner companies. The geographical location of the partner company does not matter; it is important that the partner is reliable, has a good reputation, has a sufficient number of employees of the required qualifications, offers a high level of service at a competitive price. At the same time, it is quite possible to switch from an existing partner to another one selected on a competitive basis.

As a result of the tender held at the end of 2019, the developer recognized Softline as the best offer.

After analyzing the business processes and studying the needs of the customer, Softline specialists developed the Risk Management System (RMS), which as of September 2021 is used in all divisions of the company, in the future the possibility of expanding its functionality is being discussed.

In the framework of cooperation, Softline offered 68 improvements in the development of system functionality. For example, the investment coordination service was optimized, which significantly reduced the time for making decisions on the acquisition of land in all countries where Bonava operates.

We managed to conclude a direct contract with a large European company operating in countries where Softline is not present. As part of the project, our companies have been interacting for more than a year. Softline maintains a high rate of work with the client, improves the communication system with it. We regularly discuss with the developer the quality of our services. Softline specialists are constantly in touch with the company, capable of quickly solving IT problems of any complexity. We provide the customer with incident technical support and have already processed about 1000 requests. Actively participating in the development of the client's corporate portal, we are not going to stop there. We have something to offer Bonava, we are ready to be a global partner for it, "said Alexey Em, manager of work with large corporate Softline customers.

We are grateful to Softline for initiative, professionalism, attention to detail, responsibility. For a year and a half, Softline has been supporting and developing our information systems based on the SharePoint platform, and during this time we have only a positive opinion about the quality of services provided. Highly qualified and at the same time creative specialists, competent and attentive project and support managers, well-established processes and methodology - all this cannot but be liked. The Softline team knows the architecture and all the intricacies of Microsoft SharePoint and Microsoft 365, and this allows you to use the constantly expanding standard functionality of these services, avoiding the use of much less reliable additional software code. I really appreciate the open, lively, friendly and constructive communication and interaction with our partner, "said Yuri Nikitin, head of the Information Systems department of the central IT Bonava service, with Softline.