Softline helped automate Khlebprom business processes

2022: Modernization of the company's document flow

On April 12, 2022, the company Softline announced that it had implemented a project to introduce a torgovoproduction digital Hlebprom the Russian intellectual process and document management system in the company. As Directum RX a result, the client switched from an outdated platform to document flow a current solution from the company. Directum

Khlebprom plant in Noginsk

Khlebprom is one of the Russian producers of the confectionery market. The company unites four production sites: in Noginsk, Krasnogorsk, Yartsevo, Chelyabinsk and 31 divisions throughout the Russian Federation. The company's products are represented by 9 brands - Mirel, Moi, Usladov, Russian Niva, Private Gallery, Merba, Dr. Körner, Jr. Korner, Bakerton, and its number of employees at the beginning of April 2022 is over 4,000.

The growth of the company, the change in business processes, the need to quickly adapt the workflow processes required a flexible management system. Also important were the general trends in the development of the IT industry, the functionality (including mobility) that users expect from IT. Therefore, one of the important criteria for choosing a platform was the availability of relevant information technologies in the out-of-the-box solution, without a difficult adaptation process.

So, the company announced a tender, outlining the requirements for the solution - in addition to the wide functionality, high information security and performance, the platform was supposed to provide the ability to work in the cloud and flexible construction of analytical reports. Also an important factor influencing the choice of the system was the possibility of integration with the ERP system, the presence of a mobile application in the platform and a solution for inter-corporate exchange with counterparties.

According to the results of the competition, the Softline team, a provider of IT solutions and services digital transformation in the field of information security, became a partner for the implementation of this task. After testing the business tasks of the company of various systems, the choice was made in favor of Directum RX. It is important to note that cloudy ECM system Directum RX is part of. register of domestic software Based on the results of the implementation and configuration of the system, Softline engineers at Khlebprom automated the following: business processes

• coordination, registration, control of execution of orders on the main activity;
• approval of service notes and transfer for execution;
• coordination and management of powers of attorney;
• coordination of leave;
• Approval of travel requests
• agreement of contracts, additional agreements, specifications.

About 200 orders, 400 service notes, 120 powers of attorney, 200 applications for vacations and business trips, 200 contracts and 500 additional agreements/specifications pass through the system every month. At the beginning of April 2022, the Directum RX base contains thousands of various documents with a history of their movement and execution.

"Last year, the Directum RX system received a certificate from the Federal Service for Technical and Export Control (FSTEC) of Russia on the platform's compliance with the requirements for information technology security tools for 4 levels of trust. This means that Directum RX security and its compliance with 152-FZ are confirmed at the federal level. With the help of a harmful decision in Khlebprom, work with contractual and organizational and administrative documents was significantly facilitated. In Directum RX, employees of the company can create, coordinate, register and consider, sign and approve various documents, as well as create instructions and much more. Using the platform's customization capabilities to suit the peculiarities of the company's business processes, the system was also integrated with 1C and MS Dynamics AX. In addition, focusing on the needs of the client, our engineers have developed routes for coordinating travel requests, added the ability to define a list of reconciliators when working with documents based on supporting directories and the possibility of flexible configuration to reduce the approval cycle when revising the document, " told Polina Duikova, head EDMS of direction/in ECM Softline.

Softline's portfolio includes the decisions of thousands of partners who have confirmed the high level of expertise of the provider's team and consider it as a professional supplier in the field of digital transformation and cybersecurity. Softline is a platform providing access to foreign markets for Russian vendors.

"Business development depends, among other things, on its flexibility and ability to adapt quickly to changing working conditions. IT solutions are not just a management tool, but also drive business process modernization, optimization, and additional capabilities. The Softline team helped us take the first step in optimizing technologies and current processes. Already at this stage, we have increased transparency in document flow, flexibility in routing, ease of access to information in a geographically distributed company, taking into account security requirements and the ability to work remotely. Softline engineers took into account all our wishes when setting up the solution, which made it possible to ensure compliance with the deadlines for the approval of documents, their convenient storage, flexible routing and operational control of the execution of documents, "- shared Ilya Kraychik, Director of Information Technology of Khlebprom.