iTMan Discovery

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iTMan Discovery is an environment for developing processes for collecting and transforming data about IT infrastructure (to the class of ETL systems) in graphical form.

2022

Real-time data collection

According to information for October 2022, the key feature of ITMan Discovery is the collection of data from end devices in real time and the improvement of CMDB due to artificial intelligence. When integrating with Service Desk platforms, you can refine the current configuration of the IT asset in real time.

According to the developers, ITMan Discovery collects data in less than 10 seconds from 100,000 devices without overloading data channels and the control server. This is possible thanks to the zero platform architecture, which is built on only two components: the agent and the server. Which provides high data collection speed and savings on hardware. With ITMan Discovery, IT will always have up-to-date asset status information.

Three products are built on the basis of the platform: Asset Inventory Manager for IT asset management, Configuration Manager for configuration management, Protection Manager for information security.

Industry solutions are also presented on the platform. The first is for automation of ITSM processes, where ITMan Discovery is a provider of normalized data for CMDB when integrating with Service Desk platforms. The second is to automate the control of remote workplaces of call center employees.

Inclusion in the Register of Russian Programs

iTMan Discovery is officially included in the Unified Register of Russian Programs for Computers and Databases. The system is now available to government customers, and all customers will be able to purchase the solution at a lower price. This was reported on January 17, 2022 by Softline.

iTMan Discovery is the official domestic environment for developing processes for collecting, transforming, analyzing and presenting IT infrastructure data graphically. The product helps you optimize your IT infrastructure, reduce software costs, and present infrastructure information in easy-to-use charts and reports.

By including in the Register, government agencies and companies with state participation will be able to purchase and use this product for analyzing the IT infrastructure in accordance with the import substitution course.

"In the public sector, our decision may be of interest to medium and large organizations. That is, all those where the task is to optimize the cost of IT infrastructure and software used. There are also alternative imported software, but it is not available to state organizations and state-owned companies. Therefore, we consider inclusion in the register to be a necessary step that expands Softline's portfolio in the field of import substitution, "said Vasily Guryev, Softline project manager.

In addition, the great advantage of inclusion in the Register will be the ability to provide licenses for this software without VAT. This means that the cost of licenses will decrease by 20%, emphasized in Softline.

Functions and Tasks to Solve

As of January 2022, iTMan Discovery helps solve the challenges of collecting and extracting IT infrastructure data from the "wild" environment and external sources, transforming it, cleaning it, normalizing it, enriching it, linking it to meet the required CMDB model (BDKE) and loading ITSM/ITAM processes into the automation system, and also allows you to output collected data in a convenient interface of customizable reports, allowing you to control the accuracy and completeness of the collected information about computer equipment and installed software.

The product performs the following functions and enables you to:

• Automatic detection and inventory of data on the hardware and software of devices in the network;
• Extracting CU data (configuration units) from various sources and creating links between objects;
• Source prioritization and data aggregation;
• Normalization of incoming data based on rules, patterns and trained models of neural networks;
• Enrichment and expansion of model data based on various rules;
• Provide analytics and reports
• Export the collected data model to IT automation and IT asset accounting systems, as well as to data warehouses.