MTT Business virtual PBX is integrated with the CRM system for realtors and real estate agencies SmartAgent

2022: Integration of MTT Business Virtual PBX

The company MTT JSC, a provider of intelligent solutions for business, on June 30, 2022 announced the integration of its virtual PBX MTT Business with one of the CRM systems for realtors and real estate agencies SmartAgent. As a result of the integration, SmartAgent users were able to make phone calls from city numbers directly from their usual CRM system, connect 8-800, forward calls to their mobile, save call records, and analyze call statistics. Due to the fact that all calls are recorded in the call log, not a single request from the client will be missed, which is especially valuable for agencies and realtors, since the cost of attracting one client in the real estate market is quite high and it is important that no call is lost.

The cooperation between MTT and SmartAgent expands the capabilities of both companies: MTT increases its presence in the real estate segment, and SmartAgent strengthens its product, offering the audience a comprehensive customer relationship management solution. In real estate, where attracting customers to buy or rent is quite expensive, this offer will be especially relevant. We hope that combining the capabilities of the CRM system and VATS from MTT will help realtors to increase the efficiency of transactions, "commented Yaroslav Prokopovich, Commercial Product Director of MTT.

{{quote 'VATS MTT is a modern service that allows you to quickly interact with the client base, track the effectiveness of employees and increase the number of productive calls, - commented Roman Zimin, General Director of SmartAgent. }}

As part of the development of the partner program, MTT is actively introducing integrations with specialized CRMs from different industries, which allows you to point into different segments: medicine, delivery, e-commerce and others.