Customers: Lokomotiv FC Moscow; Show business, leisure, sport Contractors: Consist Business Group Product: IT outsourcing projectsProject date: 2022/02 - 2022/08
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2022: Loyalty System Support
Consist Business Group (part of the LANIT group) provides support for the loyalty system of fans of the Lokomotiv football club. It implements it using 1C software products, integration with the CRM system and critical improvements to the company's current corporate systems. This was announced on September 15, 2022 by LANIT.
In the fall of 2021, FC Lokomotiv required support for several information systems of the company, the main of which was implemented on the basis of the significantly improved software product 1C: Manufacturing Enterprise Management. The company also needed operational support "1C: Enterprise Accounting," "1C: Payroll and HR Management" and "1C: Retail."
The club's management was faced with the global task of implementing an expanded loyalty system for fans. In particular, in a short time it was important to complete the project to launch the Lokomotiv FC online store and the CRM system, which requires integration with 1C systems.
The project has become a serious challenge for support specialists. Support was required for several 1C software products at once, some of which have undergone significant modifications for a long period. The Consyst Business Group team picked up a large volume of applications from users of systems related to the current activities of FC Lokomotiv and requiring an operational solution. In addition, we completed the project to launch a club online store and a CRM system, and without integration with 1C systems, it was almost impossible to implement this, said Stanislav Sivakon, Information Technology Director of FC Lokomotiv.
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As a result of the integration with the cascade of sites, consultants and developers of Consyst Business Group implemented an updated cashier's workplace in retail points of sale of FC Lokomotiv, integrated with the club's CRM system, jointly providing an expanded loyalty system for club fans.