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Project

In "GofroMir" the integration "1C: Our Enterprise Management" with the mobile messenger WhatsApp is configured

Customers: Gofromir

Moscow; Light industry

Contractors: 1C-Rarus
Product: 1C: Our Enterprise Management 8 (1S:UNF)
Second product: WhatsApp Business

Project date: 2022/06  - 2022/12

2022: Integration "1C: Our Enterprise Management" with the mobile messenger WhatsApp

On February 10, 2023, the company 1C-Rarus"" announced the completion of work integration on 1C: Our Enterprise Management""  mobile messenger WhatsApp with. Managers of the company GofroMir"" in one program communicate with the client and write out documents. The integration allowed you to quickly communicate with the customer on orders.

Packaging is created for individual customer requests. Designers scrutinize the product, design the design, or adapt the standard. Designers are developing layouts for printing. The customer approves the sample and only then the batch is produced.

All technological steps are supervised by the sales manager using  1C: Our Enterprise Management solution. For efficiency, communication goes through the mobile messenger WhatsApp.

GofroMir strives to use relevant technologies  production  in and sales. It was decided to integrate the mobile messenger WhatsApp into the company used. accounting system 1C-Rarus specialists have integrated 1C: Our Enterprise Management with WhatsApp.

Results of integration with the messenger:

  • The manager in one program communicates with the client, draws up orders and writes out documents.
  •  In one window, you can connect several messenger accounts at once.
  • You have set up chat links with Counterparties (if it is a valid customer) and Leads (if the customer is new).
  •   You can go to the dialogue with the desired contact person from the counterparty card.
  •  The program retains the history of correspondence.
  • The chat interface is configured using the HTML markup language, it looks familiar, as in the messenger itself.
  • Automated workplaces of purchasing and sales managers.
  • It is easier to fix and comply with agreements, to increase customer loyalty.