ABC of Taste introduces Yandex 360 services for business and Yandex Cloud

2023: Introduction of Yandex services

Alphabet of taste"" introduces services Yandex 360 for business and. Yandex Cloud This was Yandex announced on April 19, 2023.

At the beginning retailer he moved information cloudy storage Yandex.Disk to as part of the Yandex 360 for business service. After that, it was decided to completely transfer 11,500 employees to Yandex 360 for business, as well as almost completely abandon IP-telephony in favor. messenger So that the transition to all services does not affect the effectiveness of the company, it was divided into separate stages. This process began in September 2022. It is planned to complete it and scale it to the company's employees and all chain stores in the second quarter of 2023.

Yandex 360 for business is one large ecosystem that has everything you need for everyday work. It is inconvenient and unprofitable for us to form a system of individual services ourselves: this requires additional labor costs, for example, employees of individual services who have to support the entire set of tools from different suppliers. As a retailer, we want to focus more on unique offers and providing high-quality service to our customers, "said Dmitry Kuzevanov, technical director of ABC of Taste.

In addition to switching to Yandex Disc, the retailer has already transferred meetings to the service, videoconferences Teleconference where employees of the central office regularly hold calls, the number of which as of April 2023 is more than 1,500 people, and up to 1000 viewers can gather at corporate webinars and trainings at the same time. Communication is organized in a corporate messenger, where communication is established for both office workers and staff who work at trade points. Later, the messenger will integrated be with an internal corporate application, which employees install on. smartphones To make a call or one-on-one chat, it will be enough to find the desired colleague in the address book and click "Call/Write" - forwarding to the messenger will happen automatically.

In addition to Yandex 360 services for business, ABC of Taste began using the business tools of the Yandex Cloud cloud platform - Yandex Tracker and Yandex Wiki. Thus, the migration to the Yandex Tracker project management system from the previously used solution has been completed. There was no need to independently implement the transfer of information manually or accompany the automated migration process: about 250 projects of the retailer were automatically uploaded to Yandex Tracker and access was opened for 1000 employees. A separate stage of migration to Yandex Cloud services is importing the existing corporate knowledge base in the Yandex Wiki service available to employees.

The cloud provides the work of both an individual employee and the entire team, and allows you to focus on the main thing - work and business development. In addition to the advantages of individual services, the platform of the solution as a whole is important: all working tools must be in the same ecosystem. Convenience lies in the close relationship of services. For example, you can quickly go from an email to Calendar and create a new video in Telemost, "said Alexander Chesnavsky, Commercial Director of Yandex 360 for Business.

At the final stage, the ABC of Taste will transfer 4,500 users to Yandex.Mail and Calendar. After the transition is completed, Yandex 360 services for business and Yandex Cloud business tools will cover all the company's needs. Office staff will be able to maintain a schedule in the Calendar, schedule meetings in Telemost here, and use the Documents and Disk to work together on documentation, manage projects in Yandex Tracker and develop a corporate knowledge base in Yandex Wiki. All fast communications will move to Messenger: this will make local work more comfortable and simplify the onboarding of new specialists.

We also expect to reduce the cost of technical support for the company. It was previously considered that the transition to Yandex 360 services for business will save up to 1/3 of the costs of a set of similar on-prem solutions, - added Dmitry Kuzevanov.