Yandex 360 (formerly Mail 360)

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• SaaS - History. Philosophy. Development drivers
• Types and capabilities of modern VKS systems
• Instant Messengers (IM)

Yandex 360 (formerly Yandex.Mail 360) is a virtual workspace that includes personal services: Mail, Disk, Teleconference, Documents, Calendar, Notes and Messenger.

Yandex 360 for Business

Yandex 360 for Business services are a set of services for work that includes corporate versions of Yandex.Mail, Yandex.Disk and other applications. Services ensure security when processing personal data in accordance with the requirements of federal law No. 152-FZ "On Personal Data."

2024

Start Shared Disks

Yandex 360 for business has expanded the capabilities of cloud technologies and launched shared disks. This solution allows you to centrally grant access to work files and organize collaboration in both small and large companies. Yandex announced this on October 21, 2024.

Shared disks are special cloud storage that the entire team, or part of it, can work with. But the main difference from the usual "clouds" is that these disks belong to organizations, not employees, so the level of security of internal documents and files increases. Enterprise users have access to an unlimited number of 1 TB shared drives each. More than 200 employees can use the storage at the same time.

Access to shared disks is configured by the organization administrator. It can open the ability to view or edit files for specific employees or groups or entire departments. If necessary, it closes access to cloud storage to any user.

Cloud technologies have become part of our lives, Many people already have their own "cloud," but for business this option is a big risk. If the company does not have the ability to clearly control users when working with files, then the risks of losing critical information grow. Therefore, common disks with the ability to fine-tune access for users reduce potential costs and allow companies to completely switch to cloud technologies, - said Roman Korolev, Sales Director of Yandex 360 for Business.

To improve the security of corporate information, all changes on shared disks are recorded: which of the employees opened or downloaded a document to an external medium, which changes were made to it and other information. Also, all files that are uploaded to Yandex 360 cloud storage undergo additional verification by built-in antivirus.

Yandex Concept service

On September 12, 2024, Yandex introduced the Yandex Concept service. It allows you to organize collaboration using interactive whiteboards. Boards like this are a versatile tool; They can be used to manage projects, create and discuss prototypes and other tasks in a wide variety of industries. The concept has become part of Yandex 360 and is available to all users for free.

Concept already has all the basic tools the team may need. Its members can add and format text, create tables and charts, use media files, and edit content together. There is a library of ready-made templates - so that you don't have to waste time creating boards from scratch. In addition, data from another similar service, Miro, can be transferred to the Concept. The number of project participants is not limited - Yandex Concept is suitable for startups and large teams.

The service was created using the Russian technological solution Pruffme - Yandex has agreed to buy it. The solution was quickly integrated into the platform developed by the Yandex 360 team. Those who have already used Pruffme will be able to continue working with the service as usual.

Yandex Concept works in any browser - both on desktop versions and on mobile devices. To start creating boards, you only need to log in through Yandex ID. Project participants themselves determine who the content will be available to: everyone, only team members or only certain users. All Concept user data is stored encrypted on Yandex servers.

The ability to record video calls in a desktop application for up to 12 hours

On August 30, 2024, Yandex announced the update of Yandex 360 for business. In Messenger, you can now set the status action for a certain time and see who reacted to the message. Also, the mobile version adds support for outgoing calls via Telemost, and the desktop application has the ability to record video calls lasting up to 12 hours. The Calendar now displays the state weekend, which will help schedule appointments. In addition, Vicky's corporate knowledge base has a function to export pages in PDF and HTML formats, as well as the ability to download attached files.

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Yandex

According to the company, Messenger updates affected several platforms: the web version of the service, as well as the mobile and desktop application:

• Select when the status is valid. The status in the service can be set for a certain time. Previously, the restriction had to be entered manually. Now there are several intervals to choose from: 30 minutes, 1 hour, 4 hours, until the end of the day, indefinitely.
• Public reactions. Users of the service can see who responded to the messages. The messenger will show who put the reaction, which one and at what time. This is convenient, for example, when an important message is sent to a group chat asking other participants to confirm that they have seen the information.
• Calls 1:1 on Android and iOS. The mobile version of Messenger added support for outgoing calls using the Teleconference. You can correspond and call colleagues within the same application.
• Increased screen recording limit. In the Messenger application for PC, it became possible to record calls up to 12 hours. Previously, there was a restriction of 30 minutes. After the call, the recording is immediately saved to the computer.

The service has notes about state days off. This will help not to make a mistake with the date when planning meetings and not postpone them due to holidays. You can select the country whose holidays will be displayed in the Calendar settings.

Added the ability to export wiki pages in PDF and HTML formats and upload attached files through "Download" - "Attached files." This is useful if you need to print instructions for employees who will temporarily not have access to Vicky, or send information to an external contact.

Availability of services Tracker, Vicky and Form

Cloud services Tracker, Vicky and Forms will be available as part of virtual the Yandex 360 office for business. The tools will expand the capabilities of Yandex 360 for business, which already includes solutions for corporate communications and collaboration. This was Yandex announced on March 4, 2024.

Yandex 360 for business and services Tracker, Vicky and Forms work in close conjunction. Companies that strive for business digitalization often use virtual office tools and a task and project management system in parallel - this allows teams to work together as efficiently as possible. When all business tools are available within the same enterprise solution, they complement each other. For example, an employee can create a project task and assign those responsible in the Tracker, mail participants, place an appointment in the Calendar, and organize an online meeting in the Teleconference. Combining services under a single brand will create new user scenarios and the ability to fully manage the business within one SaaS platform.

In September 2022, Yandex Cloud and Yandex 360 teamed up to provide the full range of cloud services together. One of the goals is to simplify the interaction of users and business with Yandex B2B services. The availability of Tracker, Vicky and Form as part of Yandex 360 for business will allow users to flexibly use the full range of virtual office business tools on a single SaaS platform. At the same time, Tracker, Vicky and Forms services can still be connected and used on the Yandex Cloud cloud platform.

Partner Program Update

Yandex 360 for business has improved the conditions in the partner channel and increased the total earnings of partners by 40%. Revenue from the sale of the virtual office will increase due to the change in the ratio of the base bonus and the premium for registering the transaction, as well as additional remuneration for the implementation of the sales plan. Yandex announced this on February 8, 2024.

The Yandex 360 services ecosystem for business contains tools that help organize the work of an entire team: corporate Mail, Disk for storage, files Teleconference with video calls, Documents,, Messenger Mailings, Notes and Calendar. They allow you to communicate, schedule meetings, hold online meetings, create documents in different formats, work with the team on them and much more, which will make business communications both within the company and with external partners the most effective.

In addition to changing the size of the premium and its structure, Yandex 360 differentiated the competencies of partners for business and assigned them the following statuses: Authorized, Expert and Professional. A certain set of criteria and advantages correspond to each level, including opportunities for marketing promotion, early access to product updates and new features, the provision of special support from the vendor and other benefits. The added statuses open up additional prospects for the development of partner business and increasing revenues from the sale of cloud ecosystem services to customers in all industries and industries.

We pay great attention to the development of the partner program and are constantly working to improve it in order to build the most effective and mutually beneficial cooperation. The demand for our ecosystem is constantly growing - in 2023 we crossed the line of 120 thousand corporate clients and expanded the partner channel - more than 200 partners joined us in a year. I am sure that the options presented in the partner channel will allow us to increase its audience, ensure the development of a joint service business with higher profitability and strengthen the competitive qualities of the product among other Solutions SaaS in the market, - said Alexander Chesnavsky, Commercial Director of Yandex 360 for Business.

2023

Ability for administrators to enable mandatory multifactor authentication

The closed circuit of the organization in Yandex 360 for business has become even more reliable. Now administrators can enable mandatory multifactor authentication simultaneously for all employees who enter work services under a corporate login and password. Yandex announced this on September 20, 2023.

Multifactor authentication can be configured by call or SMS. The administrator of the organization sets the period during which all users are required to update the access parameters to their accounts: you can specify two weeks, a month or another period.

After enabling such a setting, users, when accessing Yandex 360 services for business, will have a window with a proposal to link the phone. During the period set by the administrator, this stage can be skipped, and after the end you will have to go through the setting in order to log into your account. If an employee leaves the organization, the administrator can untie the phone number from the account.

Previously, each user independently configured multifactor authentication: the administrator of the organization could only check who had it enabled. If the employee did not use additional authentication settings, in the event of a password compromise, the privacy of not only user information in all Yandex 360 services for business, but also the entire organization was at risk.

A password is a basic but insufficient security measure. There are many ways to compromise it and the risk that an attacker will be able to access a user's account and perform any actions on his behalf. Therefore, multifactorial authentication when accessing important services is a standard. The ability to centrally configure account protection for our customers will help reduce risks for the entire organization, "commented Andrei Ivanov, Director of Information Security at Yandex 360.

Yandex 360 services for business ensure the safety of corporate data. There are tools here to control the authentication process. The administrator can set a limit on the duration of the session: after this period, each employee must re-log in to continue working with services. You can allow or prevent employees from changing the password themselves and specify the password validity period after which it must be changed. There is a function of forced exit from services - it is required when losing the device from which access was made to Yandex 360.

The Messenger clearly separates personal and work chats so that the information does not accidentally go beyond the organization. Users can protect files on the disk: add an access password, prevent downloading and set the link to expire. And the administrators of organizations have access to the Disk audit log function, which allows you to timely detect suspicious actions in the virtual office.

Update Disk Mobile Application

The company Yandex reported on September 6, 2023 that Yandex 360 has updated the photo gallery. It mobile application Disk has a convenient startup script with files , and smartphone photos in user galleries are clearer. Large-scale changes affected - and Android- iOS version. applications

We monitor how people use the Yandex Disk mobile application and try to improve the user experience. The importance of the latest updates was confirmed by polls among the audience: almost 80% of users voted for the updated version, Vladimir Rusinov, CEO of Yandex 360.

Updated Shared Ribbon Design

Displaying photos and videos has become more accurate, and the emphasis on media content in the feed is visually played out better. Now the downloaded content of the user is grouped in the form of a panoramic tile. The block design for downloaded files has also been updated: icons for different extensions look different and stand out from the rest of the content.

Visually changed the section "Photos"

Depending on the scale selected in this section, users see smart tiles, large, standard or small. Now there is gesture scaling in the Android version, and you can conveniently control the grid for comfortable search and viewing photos and videos.

In a regular grid, photos are no longer divided into blocks by date, but are located in a single photo stream one after another. In the upper part of the screen, a ram is fixed with an indication of the period and geolocation. In a previous version of the app, users saw the full address, including the area and the street. Now they left only the city, so as not to overload with unnecessary information.

Each length of time in the tape begins with the title frame, which visually separates photos from different periods. So far, this update is only available for Android users. In addition, a user icon appeared to quickly navigate to account data and settings.

Improved the startup script for photos and videos to Disk

A clear script has appeared in the Disk application to enable startup. Previously, the user received an offer to activate startup once - at the first authorization through the account. If he did not do it right away, then he had to independently search for the function in the settings. After updates, there is now a quick transition to startup settings at the top of the screen: you can activate it for free or connect the Yandex 360 Premium tariff to get unlimited for photos and videos.

An additional widget has also appeared: it displays the download status, information on the stability of the Wi-Fi connection and a button for switching to an account on which startup is enabled. Even in this widget, the user can see the number of photos and videos in the photo clip and a hint whether all objects from the phone are downloaded.

The ability to view the entire chain of letters in one window and immediately unsubscribe from mailings

Yandex Mail has received updates that help It is more convenient to organize mailings and translate letters from other languages. Yandex announced this on August 29, 2023.

Users can view the entire chain of letters in one window and immediately unsubscribe from mailings that are irrelevant to them, so as not to miss important messages.

The spot with information about new mailings now looks new: instead of the last received email and buttons for disabling mailing were posted on it count of non-collected mailings and list of the last few letters. Through her You can select and read one email or open a window for managing mailings.

The spot is always displayed in the Inbox, Mailing, and Social Media folders. In the management window, where there is a complete list of active mailings, the date appeared last letter. It is convenient to disable the mailing of all senders in a few clicks, from which letters have not come for a long time.

As a result of updates, users have the opportunity to quickly explore mailing content, understand how relevant it is to their interests, and decide on whether they want to receive new letters from her. Number of users who began to disassemble mailings with the advent of new tools in the Post, tripled.

Yandex Mail can translate texts from 96 languages ​ ​ and itself offers translation foreign letters. Yandex 360 has improved translation algorithms to be more accurate recognized the source language of the incoming letter. Now it will be possible to quickly figure out the content of the message, even if it is written in a non-proliferation language - for example, in Kyrgyz or Serbian. The translator is available to all users on the web the Mail interface and mobile application.

What other updates will appear in the Mail soon Yandex 360 is now working on a mechanism for sorting mailings. Coming soon in the window mailing control can be adjusted where letters from a particular sender: to Inbox, Spam, or another folder. The function will also appear here to fully view the letter: it will not need to be searched in the general list in order read in full and choose whether to receive the newsletter further or disable it. Yandex 360 constantly improves scenarios for working with Mail so that users it was more convenient to filter and organize the flow of incoming messages.

Inclusion of Russian products for digital workplace in the map

In June 2023, the product was included in the TAdviser card "Employee Digital Workplace 2023."

Updating Services for Organizations

For companies using the Yandex 360 virtual office for business, the possibilities of using services have been expanded. A series of updates will help organizations communicate better within the team, with customers and partners. The company Yandex announced this on March 28, 2023.

Yandex 360

In addition to individual services - corporate Mail, Disk for, storages files, and Messenger videoconferences others - the platform of the solution as a whole is important. All work tools should be in the same ecosystem, ensure the work of both an individual employee and the entire team, as well as allow you to focus on the main thing - work and business development. told Alexander Chesnavsky, commercial director of Yandex 360 for business

The past updates affected several services included in Yandex 360 for Business.

Create a chatbot through your organization profile

Bots can automate an organization's internal processes, create group chats, and notify users of events. Now you can create a chat bot for Yandex Messenger yourself - through the account of the organization's administrator. Previously, for this it was necessary to contact the technical support of Yandex 360 for business.

Uniform rules for processing letters in corporate mail

The administrator of the organization has the opportunity to set rules for all letters that are sent between domain by mails within the company. Mail will automatically perform the desired action: delete, mark read, add to a separate folder, forward or send a response. For example, you can set up a rule so that letters from customers about payment, which come to the general address of the company or the addresses of employees, are automatically redirected to the mail of the accounting department (the update is available by subscription Yandex 360 for business at the "Optimal" and "Advanced" tariffs).

Mailings to 100,000 recipients

Previously, the Mailing service had a limit - you could send a letter to a maximum of 20,000 recipients at a time. If there were 50,000 people in the contact database, you had to divide the mailing list into several lists and send the same. Now you can send a letter to 100,000 people at once. Also, the limit on the number of employees who can make mailings on behalf of the company has been expanded fivefold. Now it has been increased to 100 people.

Fare payment

You can pay for your subscription in two ways: from your current account or bank card. Previously, payment for a card was only available to the administrator who first linked it to the organization's profile. Now you can assign several administrators who will have the ability to pay for the card. So far, this only works when replenishing the balance manually, but soon such an opportunity will appear for auto-completion.

The ability to create family folders on Disk for Family Premium users

Yandex 360 has the ability to create family folders on the Disk for Family Premium users. The company Yandex announced this on March 20, 2023. Now you can organize a common space for subscription members in a couple of clicks. Participants will be able to store in it information and exchange important documents with each other.

The Family Premium tariff appeared in Yandex 360 in December 2022. Up to 8 users can be connected to it - relatives, friends or like-minded people. Family members have access to such advantages as Yandex 360 as a beautiful mail address, 1 TB on Disk for everyone, unlimited space for photos and videos from the phone, downloading large files (from 1 GB) and many others.

A quarter of our users are family accounts. And the success of any product largely depends on how much it satisfies the audience's needs. People want to be closer to their relatives and share even digital spaces with them - this was one of the most popular requests to us from our users. It was this opportunity that we gave them at the launch of the family tariff: from that moment on, the number of users multiplied day by day and continues to increase. And the ability to create a shared folder makes our product even closer to our audience, "commented Vladimir Rusinov, CEO of Yandex 360.

A family folder can be created in the web version of the Disk in a couple of clicks: all users of the group will automatically have full access to it. After that, the creator can delete and add members who are not part of the family, as well as restrict rights - for example, allow only viewing. All shared folders appear in the Family section.

2022: Merging with Yandex Cloud

On September 23, 2022 Yandex Cloud Yandex , and 360 teamed up to provide users with the full range cloudy of services together. More. here

2020: Yandex.Mail 360 service launch

On September 28, 2020, Yandex launched a set of services for work combined by a common interface. With its help, you can solve a variety of tasks: to conduct correspondence, work with documents and conduct video meetings. The product was called Yandex.Mail 360.

The set of services includes: "Mail," "Disk," Calendar, "Teleconference," "Messenger" and Notes. Any of these services can be used as before, but it is now more convenient to switch between them. So, the results of the meeting in Telemost can be immediately recorded in Notes, and then sent to all participants - by mail or in the messenger. Later, Yandex.Mail 360 will be able to change the set of services in the menu at its discretion.

Yandex.Mail 360 can be used for free. All the main functions of the set of services and 30 GB of space on Yandex.Disk will be available in it. For those who need additional features, there is an extended paid version. It costs from 79 rubles a month, depending on the set of functions. These include extra disk space, priority support, and more. Mailbox owners on Yandex can try the extended version for free, this is given from one to three months.

Yandex.Mail 360 will be useful to organizations as well. They will receive mailboxes in the company's domain, the ability to make mailings to employees, cloud storage with an online document editor, advanced email forwarding capabilities and other features. Organizations that connect a set of services until October 28 will be able to use it for free for six months.