Inex Multispace (B2B application for communication of employees with the corporate environment)

The main articles are:

• Mobile apps
• Business Process Management

2023: Inex Multispace 2.0

On May 22, 2023, Multispace announced the launch of an updated version of the B2B application INEX Multispace 2.0. The application is implemented within the framework of the ALL IN ONE concept, which positions the product as a single tool for communicating an employee with the corporate environment. INEX Digital software product combines a mobile application for iOS, Android, Huawei (AppGallery) platforms, a user and administrative web interface, a server part, more than 20 integrations with external systems and an original Business Intelligence system.

Mobile application

We combined the experience of aggregation and interpretation of data from a wide range of sources and created on its basis an effective tool for managing office space. As a result, our digital ecosystem has online monitoring of space utilization metrics, extensive customization of space itself and rules for its use, and provides practical recommendations for optimizing office utilization efficiency. narrated by Alexey Kursin, Technology and Innovation Director, Multispace Partner

According to Dmitry Vishnyakov, CEO of the Multispace network, it is important to form and improve the digital experience of people who work in the office, since after the pandemic, the very attitude towards office space has changed significantly. This thesis is confirmed by the numbers. Thus, according to a global survey conducted by Willis Towers Watson (a total of 1,550 employers participated in it, representing 9.45 million employees worldwide), working with digital experience of employees directly affects business performance: engagement (81%) and well-being of employees (80%), as well as their productivity (79%) and overall business efficiency (78%).

{{quote 'author
= emphasized Dmitry Vishnyakov' The hybrid format requires the next level of interaction with various technical devices, and therefore the value of mobile applications is increasing more than ever. The global trend is also projected onto the office environment. Efficient operation in a hybrid format is impossible without competent use of appropriate software and technical solutions. The Multispace network is actively investing in the development of IT infrastructure. So, in Multispace Dinamo alone, we invested about 385 million rubles in creating an internal digital product. The digital solutions we use include a wide range of services using FACE ID technology, multimedia infrastructure, the optimal level of automation of engineering systems, smart lockers, a digital corporate restaurant and the integration of all these services into a single mobile application.}}

The central element of the application user interface is an interactive map, which provides access to key functionality. So, you can set up navigation in the office, search for departments and employees, book free workplaces, meeting rooms, offices (here you can use filters to provide the necessary equipment), manage lockers, make an order in a cafe with the possibility of delivery to the workplace, meeting room, office, as well as watch the news of the company and the business center. Thus, the main tasks of the application are to create comfortable and productive working conditions for office employees, save their time by automating organizational and household issues, and effectively use the office and its engineering and multimedia infrastructure.

From the updates in the INEX Multispace 2.0 application, an updated secure corporate messenger appeared, which allows a significant part of business communications within the application. In addition, now you can design passes for guests, order meals and access household services (an automated block of applications to IT, AHO and cleaning service is provided).

We were faced with the task of creating an interface that helps tenants and the management company easily and productively interact with the work environment within Multispace. As a result, the consultant team managed to implement the following: to make a complex module understandable and useful for employees of any level, regardless of their digital experience. narrated by Veronika Tolokonnikova, Head of Research Practice at AIC

According to a recent study by the company Trust technologies"" (formerly PwC) in the region, as remote operation of May 2023, more than 79% of organizations practice a hybrid (combined) work format. Thus, the key skill of employees is the ability to interact with the digital business system, which includes all technical tools - from instant messengers for communication to complex systems for analysis data and project management.

{{quote 'author
= told Ekaterina Belova, member of the board of directors, head of the department for work with office premises IBC Real Estate 'Office is becoming more mobile and digital, products are emerging that transfer communication between space and tenants to a convenient mobile format, increasing the speed of response and optimizing the process of solving any organizational issues. This transformation process became especially relevant after COVID-19. Now only physical changes are not enough for modern space, the need for current digital content is obvious.}}