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Avito Real Estate

Product
Developers: Avito.ru (Avito, KEH eCommerce)
Date of the premiere of the system: 2023/07/28
Last Release Date: 2023/09/15
Branches: Internet Services,  Real Estate

Content

Avito is Real estatea federal platform representing all categories real estate at any point. Russia

2023

Launch of online booking service for short-term rentals of houses, cottages, summer cottages and townhouses

Avito.ru announced that from September 14, 2023, Avito Real estate"" in all regions of presence launches an online booking service for private housing for short-term accommodation. This format will increase the quality of offers safety and both users and landlords.

The Avito Real Estate platform in the category of short-term rental of houses, cottages, summer cottages and townhouses begins the transition to a transactional model of work. Now, when booking a private home, the guest will need to choose the dates of placement on the calendar on the platform, send an application for a reservation and, after confirmation by the landlord, make an advance payment of 30% of the cost. The owner will receive money only after the guest arrives. The rest is paid upon settlement. In case of any difficulties, a specially dedicated round-the-clock voice support line for short-term rental users will help you choose an alternative option, and the prepayment will return to the card if something is wrong with the object. Landlords will be able to access the online booking service for houses, cottages, summer cottages and townhouses from September 14, 2023. According to the updated rules, they will only need to pay for the first placement of the announcement, and then the extension of the announcement will become free, only 15% of the booking fee will need to be paid.

This online booking service on Avito Real Estate assumes a number of features for homeowners: after connecting the service, announcements will receive a Safe Reservation badge and will be shown as a priority in search results on the platform, 24/7 phone support and profile management will become available. Thanks to the mediation of the platform, the owner or manager of the object can be sure that even if the traveler changes his mind at the last moment, the landlord will not be left without money. The convenience of the service is also confirmed by the reviews of landlords in the daily apartment rental market.

Additionally, owners or managers of houses, cottages, cottages and townhouses can go through a video check and get a "Housing Checked" badge for an announcement, which will increase the confidence of travelers in the facility. Verification takes up to two days and allows you to get a place in search results higher than in the same ads without a mark. At the start of the transition of the private housing category to a transactional model of work, verification is not mandatory, but may become such if the Avito Real Estate team has suspicions about the quality of the object and its compliance with the description of the announcement.

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In the spring of 2023, we completed the transition to a transactional model in the short-term apartment rental segment. The format showed its effectiveness and received positive reviews from both travelers and landlords. The system of safe online booking made the market more civilized, better protecting both sides, so we decided to extend the practice to the daily rental segment of houses, cottages, summer cottages and townhouses. So far, connecting the online booking function is not necessary, as is verification through video verification. But experience with apartments shows that users who connected online reservations and received the Safe Reservation badge will receive a competitive priority over those who have not yet done so. All other things being equal, thanks to the high place in search results, such an object will become more noticeable and its demand will grow,
commented on Artyom Kromochkin, head of short-term rental at Avito Real Estate.
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Launch of testing of mandatory inspection of all real estate objects on the extract from the USRN

On July 28, 2023, Avito announced that it would test the mandatory inspection of all real estate objects on an extract from the USRN.

This will allow the platform to multiply strengthen the security of users, guaranteeing them the legal purity of all placed objects and their reality.

Testing will affect two categories of real estate - secondary and long-term lease and will take place in two modes. Mandatory - for professional and private users in three regions - Nenets, Chukotka and Sakhalin. And voluntary - for private users throughout Russia. Gradually, mandatory verification will apply to all users and categories of "Avito Real Estate."

For professional and private users in three regions, mandatory check on the extract will begin on August 4, 2023. When placing a new announcement on secondary real estate and long-term lease, they will be asked to download the document from Rosreestr. The apartment, the parameters of which are confirmed by an official document, will attract more attention from potential customers.

At the same time, private users throughout Russia will still be offered by the platform to pass verification at will. Downloading the statement at the stage of placing the announcement will give owners free advantages: the announcement will be higher in search than similar ones without confirmation, and will be marked with the "Owner" icon. The badge attracts those who want to do without intermediaries. However, the mandatory check with the help of the statement moderation Avito will ask to pass in relation to ads that raise suspicions of good faith.

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Choosing and buying real estate is one of the most responsible and expensive processes in life. We want to help users in it and do everything possible to make this process safe and convenient. The launch of a mandatory real estate check on an extract from the USRN will allow us to make a double verification on the platform: check not only accounts, but also the real estate objects themselves. Thus, buyers or tenants will be sure that there is a real object in front of them that can be trusted, "said Irina Byazarti, head of the Avito Real Estate product.
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According to the results of the first wave of the test, feedback from users will be collected, the process of downloading the statement will be improved so that it is as convenient as possible. Next, in several stages, a mandatory check will be launched for all users throughout the country.