| Developers: | LifeTelecom (Telfin) |
| Date of the premiere of the system: | 2023/08/29 |
| Technology: | Office applications |
2023: WhatsApp checker launch
On August 29, 2023, communication service provider Telfin, together with the WhatCRM development team, launched a WhatsApp checker to check phone numbers for an installed messenger.
Using the WhatsApp Checker service in amoCRM and Bitrix24, you can quickly check for a phone number in WhatsApp. The solution integrates into CRM and displays the WhatsApp status for each contact in the customer database. Any phone number added to CRM can be checked for a messenger.
Verification of phone numbers is carried out online, after which an employee of the company can see in CRM whether WhatsApp is installed on the specified phone number or not, and the first to write to the client through the messenger. This service allows not only to quickly establish contact, but also to increase the effectiveness of online communications.
 | To launch WhatsApp verification, just download WhatsApp Checker from the amoCRM or Bitrix24 marketplace. You do not need to enter complex scripts and do your own settings. In amoCRM, the checker works in conjunction with SalesBot, Bitrix24 has business processes that allow you to configure the chain to check and send messages to WhatsApp and other messengers, - said Konstantin Surnin, WhatCRM Development Manager. |  |
This integration is an indispensable tool for finding new customers and quickly connecting with existing customers. Thanks to WhatsApp Checker, you can increase the speed of responses and improve the quality of customer service. In addition, it is used in marketing to conduct effective mailings on the "cold" base and to work with existing customers.
| | We continue to expand the capabilities of business telephony through its integration with CRM systems and instant messengers, building a single comprehensive solution based on the idea of omnichannel. Now, from the entire database of customer phone numbers, it is possible to select a segment with whom you can quickly contact on WhatsApp. Practice shows that communications in the messenger allow you to conduct a dialogue with customers in a more convenient and effective format, "added Ivan Pavlov, Telfin project manager. | |
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