Sigma: Regulatory Reference Information Management System (KSU)

Main article: Data management

2023: Introduction of the Regulatory Reference Information Management System

On August 24, 2023, SIGMA presented its solutions: a regulatory reference information management system (KSU NSI), a system for automating billing and CRM in housing and communal services, as well as a production asset management system (maintenance and maintenance of SUPA).

According to Andrey Khlestov, Project and Program Manager of SIGMA, the Regulatory Reference Information Management System (KSU NSI) is an import substitution of the SAP MDG platform, provides storage, search, normalization, harmonization and publication of data in consumer systems, eliminates duplication of data, increases their transparency and reliability.

In turn, the solution for automation of billing and CRM processes provides digitalization of settlements for housing and communal services, integration with related systems, as well as unification of interaction with customers.

At the same time, it takes into account the specifics of the activities of housing and communal services organizations in the field of settlements with consumers, billing, collection of receivables and reporting, allows building omnicanal interaction and improving the quality of service to consumers of various categories. As the director billing of the solutions department of SIGMA noted, the Vyacheslav Baburin solution is based on many years of experience of PJSC "" and Inter RAO"SIGMA" in the development and implementation of billing solutions for. power engineering specialists Billing automation and the transition to Russian IT solutions in this area are relevant both for housing and communal services enterprises and energy sales companies that are actively developing additional services in the housing and communal services segment and improving the quality of customer experience. The development of SIGMA allows you to solve these problems in two at once, the industries expert emphasized.

Finally, the automated information system for managing production assets is one of SIGMA's flagship solutions. It is designed to automate business processes for managing repair activities, technical re-equipment and reconstruction, as well as for accounting and managing the database of production assets and NSI, including process charts. According to Vyacheslav Krichkin, Director of Key Customers at SIGMA, the solution is implemented on the 1C platform, is an import substitution of EAM-class software products and provides a balanced ratio of costs, risks, quality of the service provided and performance. The solution can also be used in various industries at enterprises with a large fleet of production equipment, including geographically distributed, complex in structure and nomenclature of equipment.