Customers: Sibelektropvrive Novosibirsk; Mechanical and Instrument Engineering Contractors: InfoSoft Novosibirsk Product: 1C: Document flow 8 KORPProject date: 2022/07 - 2023/04
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2023: Implementation of the 1C: Document Flow 8 KORP Solution
Sibelektropvod LLC is the largest developer and manufacturer of medium-capacity traction electric machines in the Ural-Siberian region: traction generators and electric motors for mine dump trucks and diesel-electric tractors, electric motors and traction units for diesel generators of diesel locomotives.
The geography of our deliveries is not limited to the territory. of the Russian Federation On the market electrotechnical industries , Sibelektropvod LLC has established itself as a reliable partner, as evidenced by our business contacts, which were not interrupted even in the most difficult and unfavorable. time Up to 40% of the products produced are sent countries to near and far abroad. To preserve the achieved image and maintain effective partnerships at the international level, as well as in order to organize product support, it is necessary to promptly manage the information data warranty fleet of the released products.
For a long time, information on warranty support was kept in MS Excel tables. However, this option is not convenient from the point of view of the user and does not allow you to have operational data, and also does not allow you to have an online history of warranty support. In this regard, it became necessary to form reports in a shorter time.
Having studied many options for existing software, our choice fell on the configuration of the 1S:DO, which allows you to maintain a single information system, provides prompt access to all documents of the warranty department, which is always kept up to date. Our long-time partner JSC "Business Automation," the franchise network "InfoSoft" with which we have been cooperating since 2010, helped us decide on the choice. Having the necessary knowledge about our company, as well as qualified experts in the provision of services in the field of development, adaptation and modification of 1S:DO, InfoSoft was approved as the contractor for the implementation of the project.
We were faced with the task of adapting the selected configuration to our needs and accounting features in a fairly short time, which turned out to be a lot. And, looking ahead, it should be noted that they coped with "excellent." During the discussion of the project, the critical points of the process that need to be resolved were identified:
- impossibility of prompt access to current data according to the "Complaint" document;
- manual generation of analytical reports on received Complaints;
- the need for physical signing of documents at each stage of creation, which led to an increase in the duration of processes;
- manual formation of related documents on the Complaint (Orders, Instructions).
The project implementation tasks were divided into several accounting blocks and their delivery periods. During the implementation period, the following works were performed:
- Configuration 1S:DO upgraded to BPCH version
- You have set up process templates for processing the Complaint document.
- Templates have been created for the automatic generation of documents created during the processing of the Complaint document.
- Automatic generation of analytical reports (Complaint Log, Correction Action Register)
- You have set up relationships between documents related to a complaint.
Based on the results of the work, the following results were obtained:
- availability of a unified information system, provides prompt access to all documents of the warranty service department, which is always kept up-to-date;
- Electronic approval of the documents required for the processing of the Complaint document reduces the physical work of employees and speeds up the processing of documents.
- the availability of document templates frees employees from the need to manually create documents, which reduces the number of errors in the preparation of documents, as well as significantly speeds up the process of work;
- The existence of links between documents allows you to review the entire process of processing the Claim and track the current work on the process.
- Automatic reporting of incoming Complaints also reduces reporting time and eliminates the risk of discrepancies between actual documents and report data due to reporting errors.
Together with JSC Business Automation, the InfoSoft franchise network, we have achieved our goals in strict accordance with the company's implementation plan. On behalf of the company, I express my great gratitude to the entire InfoSoft team, special thanks to the leading technical manager of Rybakova projects Victoria Alexandrovna, business automation expert Nekrasova Alexandra Borisovna and 1C implementation specialist Matveenko Anastasia Anatolyevna, for their well-coordinated work. The whole team showed their professionalism and competence in the highest degree. They understand the needs of the client and business and quickly solve them. We recommend implementing software products together with InfoSoft.