RAIDEN (1C:Enterprise 8. Trade and Customer Relationship Management (CRM))

2023: Automation of accounting using PP "1C:Enterprise 8. Trade and Customer Relations Management (CRM) "at Raiden LLC

About Customer and Project

The team of specialists 1C-Rarus"" completed the automation of work with customers in LLC Raiden"." The implementation 1C: Trade and Customer Relationship Management (CRM) of "" helped reduce the risks of data loss, process orders faster, and attract more new customers.

Raiden LLC leases cars to legal entities with and without a driver.

Up to a certain period of time, only the software product 1C: Accounting 8 was used for accounting in the company. The capabilities of this solution were not enough to organize an effective process of relations with customers: incoming requests, agreements reached were recorded in the managers' diaries, management could not control and influence the progress of work. Management decisions were made intuitively.

The management of Raiden LLC was tasked with switching to an automated accounting system, which will allow to comprehensively reflect the work with counterparties and analyze the results.

To solve the problem, we turned to 1C-Rarus specialists for help. The software product "1C:Enterprise 8. Trade and Customer Relationship Management (CRM). "

With the help of 1C-Rarus consultants, users collected and entered into the information database data on buyers, the company's fleet, set up convenient AWS to increase the speed of paperwork.

As a result of the work performed, Raiden LLC received a modern accounting system for working and managing the client base.

Now with "1C:Enterprise 8. Trade and Customer Relations Management (CRM) Raiden LLC:

• Controls incoming orders, plans and allocates company resources;
• Stores information on the company's customers, a history of collaboration is maintained;
• Uses flexible tools to build cooperation: individual working conditions, favorable offers for prices and discounts;
• Quickly and accurately evaluates the financial results of work in the context of different analysts.

Economic impact of the project:

• Increase in orders fulfilled by 10%;
• Optimization of routine operations, reduction of time for preparation of documents and reports by 2 times;
• Active increase in the number of new customers.

Functions

The following functions are automated:

• ABC/XYZ Sales Analysis
• Settlements with customers
• Settlements with suppliers
• Customer Ordering
• Ordering suppliers
• Calculation of standard cost of orders
• Retail trade
• Supplier Relationship Management
• Warehouse Inventory Management
• Pricing, Price Lists

Maintenance

• The Internet version of ITS and ITS Internet services are used
• Consulting is carried out on methodological issues of working with the 1C program
• Consulting is carried out on technical issues of working with 1C software products
• Preferential support has been issued 1S:ITS

Works performed

The following works were performed:

• Delivery of software products to the customer's office
• Individual training at the customer's office
• Consulting on the choice of software and options for its maintenance
• Initial Settings for Standard/Industry Solution (Program) to Start Accounting
• Selling Selected Products
• Installing Software on Customer Computers