Gourmet, chain of shops in St. Petersburg (Kleverens: Shop 15)

2019: How Kleverens software helped the Gurman chain of stores speed up inventories and simplify labeling

Detailed description

source = "Kleverens"

Store sellers know that it is necessary to sell and come tobacco and alcohol products according to certain regulations and taking into account the requirements of mandatory labeling. And if the implementation and withdrawal from circulation are carried out by scanning the DataMatrix code at the checkout, then for acceptance you will first have to "look" into the "Honest SIGN."

Employees of the Gourmet grocery store chain work with several types of labeled goods daily. The 18,000 nomenclature is recorded in DALION: 2.0 Store Management.

"Our stores are located in a horticultural array. Five of the 7 points work only from May to November - in the summer season. Inventories were always carried out manually. While the volumes were small, they coped quite well. Now the area of ​ ​ the largest retail facility is more than 200 m ². And counting the goods is no longer so easy and not fast. We tried different formats of revisions: we closed stores for a day, counted at night or before opening, took sellers out of other stores - in order to conduct an inventory faster. This, of course, did not save you from mistakes, "said Victoria Alexandrovna, a commodity expert of the Gurman chain of stores.

Tasks

You can submit data to the State System for Monitoring the Turnover of Goods either in CSV format or take advantage of the opportunity to automate business. The first option still involves manual processing of data by employees. With an automated accounting method, this task is performed by specialized software.

"It was the introduction of mandatory labeling on tobacco and alcohol that made us think that it was time to change something. It takes a very long time to manually process information on incoming stamps. We wanted the acceptance to be as easy as the implementation: we scanned the code, the brand got out of circulation, wrote off the remnants, we don't need to "poke" anything with our hands . Therefore, scanning DataMatrices was the main task. We looked at how other stores work. We realized that this will allow us to speed up work in general, "Victoria Alexandrovna shared her working moments.

Decision

Any equipment for the store is a beautiful "iron horse," which needs "brains" for full functioning - software. It is it that will be responsible for the efficiency of data processing. So what does software have to be to manage a whole network of retail properties?

"The need to improve the accuracy of accounting and work with marked goods prompted us to automate processes. Since cigarettes and alcohol must be scanned blot-wise, we were looking for a solution that would allow you not to carry the goods to the checkout. Acquiring a shipping documentation was the most appropriate option. We got acquainted with the information about'Shop 15'. We chose this program because it already had everything we needed. And inventory not on paper became a pleasant bonus. I did the primary installation of'Cloverens' on my own - 'took off' immediately. Instructions on the official website of the developer helped a lot. But after updating 1C and renewing the 'Store 15' subscription, the settings flew off, an error appeared. I had to contact IT specialists on an outsource, "Victoria Alexandrovna shared her working moments.

Now employees of the Gurman retail chain use 1 mobile device in their work - Urovo DT40. The exchange between the accounting system and the shipping documentation is carried out via Wi-Fi. The plans are to purchase several more terminals so that it is possible to implement the printing of price tags and collective work with one document at the same time with several shipping documentation.

"The main difficulty was that the mobile computer did not see the new brands. At the DataMatrix checkout, the code was normally scanned, and the terminal did not see them and gave an error. Either out of 100 KM, one was not determined. They appealed to the technical support of "Cloverens" on these issues. The developer's specialists helped with something, and we decided something ourselves, "said Victoria.

Results

Specialized software not only and not so much allows you to obtain accurate data, but also controls the work of company employees. After all, the influence of the human factor does not depend at all on the size of the warehouse or store. But due to the inattention of the staff. And if because of this the reliability of the balances decreases, it is quite possible to lose customers.

"Implementation of software 'Kleverens' allowed us to forget about inventory 'runs' long per month. Exactly so much we considered the largest store in the 200 of'squares': on sheets of A4 format we printed a list of 18 thousandth nomenclature and counted everything manually. After that, the data was also entered into 1C. Now it takes only a week to revise. And at the same time, we do not close stores for customers. Work has accelerated several times, and at the end of the season it is now easier to close stores. And just last year we made movements, because the cash desks were not connected to the'Dalion'. We are satisfied with the software: it is understandable, easy to use and really unloads sellers, taking on the lion's share of the load on accounting for goods, "Victoria Aleksandrovna told about the results of working with Kleverens and shipping documentation.