BusinessAuto (1C:Enterprise 8. Trade and Customer Relationship Management (CRM))

2021: Automation of accounting using PP "1C:Enterprise 8. Trade and Customer Relations Management (CRM) "at BusinessAvto LLC

To work with the client base, BusinessAvto LLC uses the software product 1C:Enterprise 8. Trade and Customer Relationship Management (CRM). " Customers of the company show great loyalty and move to the rank of regular customers.

Advantages of BusinessAvto LLC:

• The models offered are in perfect technical condition;
• A large selection of vehicles;
• The equipment is insured and has the necessary supporting documentation;
• Easy registration of rent and return of cars;
• Favorable terms of cooperation, for both private and corporate persons.

With the expansion of the list of offered services, new accounting tasks arose: it was necessary to record and track the work for each incoming application. Without an information system, business processes were carried out chaotically, information was not recorded or could be lost over time. And getting data on the current state of car rental is problematic.

To solve the assigned accounting tasks, the management of BusinessAvto LLC turned to 1C-Rarus. The software product 1C:Enterprise 8 was chosen as the accounting system. Trade and Customer Relationship Management (CRM). "

1C-Rarus specialists prepared the program for work, configured the reports on the recommendation of the management, and provided consulting support to users.

Summing up the results of the first month of work in the CRM system, the company's management notes the results:

• More loyal customers have emerged who re-apply for the company's services;
• The efficiency of attracting new customers has increased;
• The advertising budget has been cut;
• Analytical and statistical information in real time has become available;
• Errors in working with orders, invoices and acts have been reduced;
• The actions of managers in the execution of rental documents are standardized and transparent;
• CRM planning mechanisms are used, which allows you to predict financial performance and make plans to acquire new assets;
• It became possible to assess the efficiency of employees and reward them for fulfilling high performance.

Functions

The following functions are automated:

• ABC/XYZ Sales Analysis
• Settlements with customers
• Settlements with suppliers
• Wholesale trade
• Customer Ordering
• Ordering suppliers
• Calculation of standard cost of orders
• Supplier Relationship Management
• Warehouse Inventory Management
• Pricing, Price Lists

Maintenance

• The Internet version of ITS and ITS Internet services are used
• Consulting is carried out on methodological issues of working with the 1C program
• Consulting is carried out on technical issues of working with 1C software products
• Preferential support has been issued 1S:ITS

Works performed

The following works were performed:

• Delivery of software products to the customer's office
• Consulting on the choice of software and options for its maintenance
• Initial Settings for Standard/Industry Solution (Program) to Start Accounting
• Selling Selected Products