Plumbing (1C: Enterprise 8. Trade and Customer Relationship Management (CRM))

2021: Automation of accounting using PP "1C:Enterprise 8. Trade and Customer Relations Management (CRM) "at Plumbekhsnab LLC

Automation of the operational activities of LLC "Plumbekhsnab" is carried out using the software product "1C:Enterprise 8. Trade and Customer Relationship Management (CRM). " The implementation helped structure the work of the company, improve the quality of work with customers.

LLC "Plumbekhsnab" is engaged in wholesale, trade timber construction materials and. sanitary equipment

The management of Plumbekhsnab LLC initiated a project to automate operational accounting in the company.

The purpose of the project: a unified format for working with customers, transparency of concluding contracts, processing sales, implementation of procurement planning.

Management plans to develop the business, and automation has become necessary to ensure the control of processes and the possibility of their improvement.

The contractor of the project was 1C-Rarus, an experienced partner in the automation of enterprises in various fields of activity. During the discussion of the tasks, the current organization of document management in the company, it was decided to implement the software product "1C:Enterprise 8. Trade and Customer Relationship Management (CRM). "

The transition to the new information system and its development by the employees of LLC "Santekhsnab" was comfortable. At the time of launch, the initial remnants and elements of the reference books were transferred.

The use of the program helped structure the work of the company and improve sales and procurement processes. Contact information for customers, the results of negotiations and meetings are recorded in the information base. Data is not lost, the discipline of employees is strengthened: managers can always see up-to-date information about agreements with customers, management monitors work and helps to solve emerging difficulties.

There is an analytics of the sources of requests for new customers. This is used by the marketer to draw up an advertising budget, choosing and investing in resources that bring more paying customers.

Program analytics helped in the organization of procurement activities. Orders to suppliers are created after analyzing the demand and current requirements recorded in the buyer's orders.

The company's management has the opportunity to control and manage all internal processes, more time and resources are spent on solving strategic tasks of business development.

Functions

The following functions are automated:

• ABC/XYZ Sales Analysis
• Settlements with customers
• Settlements with suppliers
• Customer Ordering
• Ordering suppliers
• Calculation of standard cost of orders
• Retail trade
• Supplier Relationship Management
• Warehouse Inventory Management
• Pricing, Price Lists

Maintenance

• The Internet version of ITS and ITS Internet services are used
• Consulting is carried out on methodological issues of working with the 1C program
• Consulting is carried out on technical issues of working with 1C software products
• Preferential support has been issued 1S:ITS

Works performed

The following works were performed:

• Delivery of software products to the customer's office
• Consulting on the choice of software and options for its maintenance
• Initial Settings for Standard/Industry Solution (Program) to Start Accounting
• Selling Selected Products