Softline helped GXO Logistics localize IT infrastructure as part of import substitution program

2024: IT Infrastructure Localization

Softline (PJSC Softline) helped GXO Logistics localize IT infrastructure and services. Softline Multi-cloud specialists ensured fault tolerance of the company's software. Softline announced this on April 2, 2024.

GXO Logistics (GiXO Logistics LLC, formerly XPO Logistics) is a contract logistics provider worldwide, one of the 10 leading international logistics companies. In 2022, the company faced the task of import substitution of software. To ensure uninterrupted operation, it was necessary to localize IT services. After analyzing the market and considering alternative options, the company turned to Softline Group of Companies with the tasks of migration and its maintenance.

At the presale stage, companies formed a detailed plan for transferring the client's IT infrastructure. One of the first steps towards import substitution was the introduction of a new warehouse accounting system. Together with experts from Softline Group of Companies, GXO Logistics specialists analyzed the current products and opted for Softline Multioblaco. The decision in favor of the Softline Group of companies cloud as a resource platform was made on the basis of two criteria: ease of use and compliance with technological requirements. Softline specialists provided IaaS resources for the warehouse accounting system, after which the companies switched to the second stage of import substitution.

The next step in localizing IT services, GXO Logistics outlined the need to switch to the domestic mail system and unified communications platform. Among the products on the market, the most relevant was the "Virtual Office" from Softline Multioblaco. It includes access to the corporate communications system (voice and video calls, chats, conferences), as well as email, which closed the client's needs. The Softline team not only subscribed to the service using the SaaS model, but also migrated the contents of user mailboxes to speed up and simplify the transition process.

The third stage in the work on the project was the transfer of virtual machines of the customer's IT infrastructure to the Russian cloud. The criteria for choosing a site were reliability, pricing flexibility and a wide range of services. Based on the fact that Softline Multi-cloud met the requirements, and, in addition, at the previous stages of the project, the Softline team showed great experience and expertise, GXO Logistics specialists chose it for placement. Softline experts provided IaaS resources for migrating virtual machines, and also accompanied the transition.

As of April 2024, the transfer of the main services has been completed, the Softline team provides technical support services for the solutions provided. In addition, since the data deployed on the resources of Softline Multi-Cloud is critical for the business, the customer, together with Softline specialists, decided on the need to implement backup resources, as well as determine the recovery procedure. information Thanks to this, it was possible to strengthen from data protection loss and guarantee the uninterrupted operation of systems.

Thanks to the implemented projects, we managed to build a single ecosystem for GXO Logistics and configure the work of their services among ourselves. This greatly simplified the use of solutions, and, more importantly, made it possible to ensure the fault tolerance of the IT infrastructure. Customer data is now secure and guaranteed at any time. We continue to cooperate and hope that in the future we will be able to implement more than one joint project, "said Boris Eifus, Head of Industry Solutions at the Softline Group of companies Services Development Department.

The project was large-scale and labor-intensive, while the Softline Multioblaco team accompanied the migration at all stages and provided advice on solutions. This helped to significantly speed up the transition process and avoid problems usually associated with localization. Now Softline provides us with technical support services, and thanks to this it is possible to quickly resolve emerging issues, - said Dmitry Kornilov, Director of Information Technologies and Systems at GXO Logistics.