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Project

Smartavia replaced Zoom and Skype with the Russian Dion platform

Customers: Smartavia (Smartavia) formerly Nordavia

Arkhangelsk; Transport

Contractors: Note (Holding T1)
Product: Note: Dion Corporate Communications Platform

Project date: 2023/10  - 2024/04

2024: Dion Platform Rollout

The airline Smartavia implemented DION Corporate Communications Platform to combine existing channels of interaction into a single window. Now, with DION, Smartavia employees can conduct videoconferences and broadcast, chat, share videos in, hosting and book meeting rooms and manage meetings in them. The company Note announced this on May 27, 2024.

The transition to domestic software was associated with the need for import substitution and expansion of the functionality of solutions for business communications. Earlier, Smartavia used foreign VKS services - Zoom and Skype. The airline sought to combine corporate communications on a single platform - DION allowed it to achieve this goal.

For May 2024, Smartavia employees have access to the full functionality of the product: video conferencing, chat rooms, video hosting, and the DION.Rooms reservation and management system. The platform has reduced the time to switch between different communication channels and transformed the workspace - now staff can communicate not only from the office, but also on the road.

The technical capabilities of the solution - stable communication, neural noise cancellation and loss compensation data - provide comfortable interaction even in such conditions. And the platform's energy efficiency allows you to use the application for a long time.

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The exponential growth of interest in import substitution and Russian IT-products in the market continues. We see that ON more and more enterprises from completely different industries are switching to domestic ones - from banks to airlines. This confirms the high level of trust in Russian vendors due to the quality of products that can not only successfully replace foreign counterparts, but also offer customers new functionality and characteristics. Experience and deep knowledge of the needs of customers allowed our team to offer the market a product that meets all current needs, - noted, Kirill Bulgakov Deputy General Director of T1 Holding, Managing Director of NOTA.
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Functionality is very important for Smartavia, which strives to speed up communications and make them more convenient for employees. This is precisely what the choice of DION is connected with: our platform combines various corporate communication channels - chats, telephony, video calls, video hosting, broadcasts, as well as managing meetings in meeting rooms. This allowed us to satisfy the airline's current need for the safest and at the same time comfortable environment for communication, including with external users, "said Anna Kuzyakina, Commercial Director of DION.
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The safety and reliability of the software were of paramount importance to us. When it comes to important online business meetings, the UC platform becomes the "face" of the company. In such situations, connection stability, sound quality and video should not fail - all this is offered by DION. The innovation of the product also plays an important role: for example, the ability to manage virtual meeting rooms without the need to purchase a special hardware infrastructure. And it is especially valuable that the project required minimal resource investments and preparation on our part - most of the work was undertaken by the DION team, - said Alexander Dormenko, Information Technology Director of Smartavia.
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