Isakova Anna Sergeyevna

Isakova Anna Sergeyevna

Biography

For 15 years, she was engaged in managing client service and business development in large communication agencies and holdings such as MGcom, KB12 and Rambler Group.

2024: Deputy CEO of Rocket Group CIS

Retail Rocket Group on May 31, 2024 announced a new appointment. Anna Isakova took the position of Deputy General Director of Retail Rocket Group CIS. In this role, she took up strategic business development and management of the portfolio of enterprise clients.

Earlier, Anna Isakova headed the customer service direction at Retail Rocket Group for two years. During this time, she completely rebuilt the work of the department, focusing it on maximizing the value of services to customers and improving the level of interaction with them. Anna's efforts contributed to a significant increase in the income of many of the company's partners.

Anna Isakova has shown herself to be a real leader, able not only to effectively manage the team, but also to build strategic ties with key partners. During her work, she managed to create a bridge of communications between the market and Retail Rocket Group, which made it possible to find new points of synergy, build long-term relationships and increase the efficiency of our businesses. I am sure that in this role of Deputy General Director, Anna will continue to successfully realize her talents and make a significant contribution to the development of the company, - said Sergey Timokhin, Regional Director Retail Rocket Group CIS.

During my work in the client service, we have significantly strengthened client success management as an entity within the company. And now that this cycle of change is complete, I am ready for new challenges in the strategic development of our clients. My goal is to transform customer marketing from a cost center to a profit center. I am sure that this will be a serious challenge, but I am glad of the trust shown, - said Anna Isakova.