Be Healthy: Mobile application for patients

The main articles are:

• Mobile apps
• Types and capabilities of modern VKS systems
• Telemedicine

2025: Doctor on Duty Consultation

Help and support of the doctor on duty of the clinic "Be Healthy" can be obtained within 20 minutes - in your own mobile application of the network. Online GP and Pediatrician Home Care Services appointments are available to all users of the service. You can use telemedicine consultation using a button in the interface of the Online Doctor application. The waiting time for a specialist consultation will be no more than 20 minutes.

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Фото: Be healthy

You can consult a doctor using the appropriate service in the mobile application if:

• the patient does not know which specialist needs to be contacted with certain alarming symptoms;
• if it is not possible to visit a doctor in person in case of problems with health, for example, in the case of living outside the city;
• telemedicine specialist support will help young parents in case of problems with the child's health if it is impossible to visit the clinic;
• if it is necessary to urgently decipher, explain the results of analyzes, examinations.

Online consultations within the framework of the telemedicine platform can be obtained daily, from 08:00 to 22:00. The reception waiting time is not more than 20 minutes.

There are situations when professional support is needed, a doctor's recommendation, and there is no opportunity to contact the question in person. Therefore, "Be Healthy" expands its capabilities at the starting stage of the patient's journey, and the doctors of our home care service are ready to come to the rescue in situations where you need to clarify a particular issue related to well-being. We also remind you that the specialists of the field service "Be Healthy" are always ready to come to the rescue and in person. We go to our patients - adults and children - in Moscow and the region and conduct not only consultations at home, but also a wide range of manipulations, examinations, analyzes, - said Alexander Vasiliev, head of the Home Assistance and Telemedicine Service of the Be Zdorov network of clinics.

2024: Mobile app launch

The network of clinics "Be Zdorov" has launched its own mobile application for patients. The clinic announced this on June 10, 2024.

The mobile application "Be Healthy" combines a large range of telemedicine services and services. Thus, patients now have access to up-to-date information about network clinics and doctors, the history of personal calls, a medical record and other documents, including medical appointments, test results and recommendations.

Thanks to the application, clients will be able to consult with doctors of various specialties online (via video link or chat), as well as sign up at a convenient time or postpone a visit, have constant access to their medical data, pay for appointments and control spending in payment history.

You can enter the application using the established PIN code, and stories with news and promotions will always allow you to be aware of profitable offers.

Digital medicine services help ensure a full cycle of care in clinics and increase patient loyalty. In particular, with the help of a mobile application, we can provide our patients with a large range of medical services online: an appointment with a doctor, access to a single electronic medical record with the history of visits, test results and recommendations of doctors, payment for medical services, a telemedicine module. We are constantly improving the functionality of the application to help our patients manage their health, developing preventive medicine aimed at preventing diseases, offering convenient digital services for taking care of health, "said Rodion Stupin, CEO of the Be Healthy clinic network.

The application complies with accepted security standards: all data is stored and transmitted in encrypted form. To protect information, a set of specialized security solutions is used, certified according to the requirements of the Federal Service for Technical and Export Control.

The functionality of the mobile application is constantly updated and expanded in accordance with user reviews and requests.

In the near future, a number of new functions will appear in the application, such as: calling a doctor at home, recording for tests and research, ordering prescribed drugs at partner pharmacies, paying for ingorubles from Ingo Ecosystem as part of the Ingosstrakh Bonus loyalty program. We always take into account the wishes and requests of our patients, offering demanded services and developing Digital Health, - commented Alexey Ostroushko, director of information technology for the network of clinics "Be Zdorov."

As of June 2024, the following application services are at the stage of testing and validation by medical experts: remote skin diagnostics based on artificial intelligence technologies, remote health monitoring using wearable sensors with AI analytics, online symptom checker collection and analysis of complaints for further appointment with the right medical specialist.

All these technologies and innovations make high-quality medical care available to the population regardless of the region of residence, as well as save time on visiting the clinic with repeated appointments to adjust and clarify the prescribed course of treatment.

The application is available for Android and iOS, it can be downloaded using QR codes indicated on the website of the network of clinics "Be Healthy."