Russian Post: Personal account for legal entities

2024: Ability to change or add any convenient compartment

Corporate clients of the Russian Post are no longer attached to the specific branch chosen when concluding the contract, and can change or add any convenient one with one click in their personal account. To activate this option, you need to conclude an offer agreement on the company's website, which will take several minutes. The company announced this on July 4, 2024.

Previously, the post office was assigned to a legal entity at the time of conclusion of the contract, it was possible to add or replace the delivery point by calling the Post call center or by contacting a personal manager. Now, in order to hand over the parcels in a convenient post office in the service region, it is enough just to select the business sender from the list in the personal account (LO), prepare the parcels and form their register in LO. Entrepreneurs can send up to 50 parcels a day at one point of delivery.

As of July 2024, clients working with the Post under a single offer agreement can choose branches in their personal account. To conclude an offer, it is enough to register for the pochta.ru, fill out the form by link. You do not need to print or bring papers to the department. Next, you need to replenish the balance in your personal account - and you can use the services of the Mail.

We care about the comfort of all customers and monitor feedback from them very carefully. Now legal entities can easily choose convenient branches for sending parcels without intermediaries and unnecessary steps, which will save time for the business and help it become even more efficient. In addition, we are constantly improving the service: priority service is available to representatives of small and medium-sized businesses, already 4,000 windows for quick delivery of parcels via the drop-off system have been opened in the postal network, "commented Maxim Tsypin, First Deputy General Director of Russian Post.